Hi! I use TMDb API in my project and suddenly API stops working. Chrome developer console shows just "ERR_CONNECTION_TIMED_OUT". This has been going on since yesterday. It is not my app error, because other github projects similar to my doesn't getting TMDb data too. You can see that behavior here: https://nk11dev-movies.herokuapp.com (when you first open data may be cached and all seems OK, but you can see API not fetching data if you try to change page and open the browser console and wait for 1-2 minutes).
As mentioned in that issue: https://www.themoviedb.org/talk/603668c62476f200402f73ca, I test my Example API Request in REST client and have error message "Error: Timeout was reached". I dont't think this is problem with my TMDb key, because, as I mentioned above similar TMDb sites from github can't fetch data too. Can you tell whats happen?
Please help!
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Reply by sunriser
on March 7, 2021 at 2:46 PM
themoviedb == tmdb
Reply by HappyWatcher
on March 7, 2021 at 2:56 PM
Wow, it works. Thank you @sunriser.
Reply by nk11dev
on March 7, 2021 at 3:16 PM
@sunriser, Thanks for sharing. It works.
But, unfortunately, I think this is just a question of time when this wll be blocked. And the reason will be not your message in that thread about that way.
Because there was a mention before about some application which causes that blockings.
If author of that app will come here he can just use that and it ends. I suppose, RKN tracks this app and if it work again, it will be shutted down again.
The way that you offer earlier about sending solution by email would not prevent that, bacause that person can write you too and ask for solution as anybody else.
Unfortunately, the behavior of API users who break the law affects other fair API users as well.
Reply by nk11dev
on March 7, 2021 at 3:48 PM
I believe a situations similar to this has happened before in other countries.
Surely there were people, who violated the rights of copyright holders using the TMDb API. And there was blockings by local ISP's in that countries too.
BUT this didn't cause mass blocking in all countries and TMDb is still working in most countries.
@travisbell, Hi. Please, can you help us?
Reply by Peker
on March 7, 2021 at 4:21 PM
Hi all!
I'v got tha same problem Moscow, Russia ISP - Rostelecom In past (last week) i use API for my synology NAS
I haven't seen it mentioned before but look at this -
The friends of mine who use this ISP in other areas of the city have the same problem Periodically, the api link starts working in the chrome browser. But only on brouser and only 1-2 times per 1-3 days. On synology NAS - test launch doesn't work at all! The ISP has tested on his side all he can and does not know what the connection problem may be I wrote a direct email on the THDB web-site 2 days ago but I ** didn't even get a notification about it in my email**
So, does anyone have any ideas on how to solve the problem or how to attract the attention of TMDB developers?
Reply by nk11dev
on March 7, 2021 at 4:31 PM
@Peker, Hi.
I just wrote to Travis Bell above (https://www.themoviedb.org/u/travisbell), he is the founder of TMDb.
Unfortunately, I dont't know how to write a direct messages here. Is there any other ways?
He left a message in this thread about a week ago. After that, I have not seen any messages from him in this thread.
I hope, he will pay attention.
Edit:
I suppose, this thread with 110+ messages and 20+ participants is big enough to be noticed by the administration.
Reply by nk11dev
on March 7, 2021 at 4:44 PM
@ticao2, Hi! Maybe you can help us?
We are looking for Travis Bell here. We wrote here several messages to him and he does not respond.
There last one direct question was 5 days ago and still without response.
Is there any other ways to get feedback?
Reply by ticao2 š§š· pt-BR
on March 7, 2021 at 4:59 PM
I think he must be following this conversation.
But I don't think he found a way to resolve the issue, either.
It is not yet clear to me whether it is a judicial problem or not.
A decision by a judge in Russia would affect all ISPs.
If the cause is a judicial decision, I have no idea what TMDb can do.
One of the previous cases that I posted seems to me to be judicial.
https://www.themoviedb.org/talk/6036ee9d4fd141003eae8534?page=2#603722ffd132d60040a3f316
If the problem is only with one of the ISPs then report here.
In this case it shouldn't be a legal problem and maybe Travis Bell can get in touch with them.
Reply by nk11dev
on March 7, 2021 at 5:19 PM
The strangest thing in all that story is the mention about suing process with link and some working ISP's in same time.
BUT some ISP's is still working. I asked people from another region and city to check it out and there was some ISP's with working API connection.
And what is the more strange is that the same ISP's with working API connection from one city blocked same connection in another city.
And people's reviews of different ISP's in different cities are different. One provider works in one city, but not in another.
Reply by sunriser
on March 7, 2021 at 5:42 PM
we can open ticket regarding Russian problem on: https://trello.com/b/bVlsp6wz/api TRAVIS BELL'S PROJECTS: https://tmdb.lighthouseapp.com/users/163856?page=1
Reply by ticao2 š§š· pt-BR
on March 7, 2021 at 5:46 PM
Half the solution to the problem is similar to Dr. House's problems.
Make the correct diagnosis.
Undoubtedly, it is strange that a judicial decision affects only one ISP and only in one region.
The same ISP works in other regions.
If I understand you correctly, you say that the same ISP blocks in one city but does not block in another city.
Does this occur using the same APP?
Or was the test done using a browser or another APP?
Reply by nk11dev
on March 7, 2021 at 5:52 PM
The one app (my web app) was tested from different regions. From web browser. Without VPN or some other tools.
I suppose, on the next week I will have a more statistics from different locations and different ISP's using API from my app.
Edit:
Yes, you are right.
Same app and same ISP.
But different cities and different behavior.
But that's not all. Seems by what people wrote here there was different behavior of one ISP in one city.
Reply by ticao2 š§š· pt-BR
on March 7, 2021 at 6:16 PM
Other APPs on other platforms also use the TMDb API.
Desktop, mobile, media center ... Kodi, Plex, Synology ...
Any news of connection problems with these APPs?
Reply by nk11dev
on March 7, 2021 at 6:26 PM
Yes, there was some messages about other platforms, not only web browsers.
There was messages from one person about Android with this problem
And about Kodi connection problem from another person.
And about web browsers the most.
Reply by sunriser
on March 7, 2021 at 6:27 PM
Dear ticao2 š§š· pt-BR,
no important platforms, APPs - in case IP blocking: request not pass to TMDb server... Browser Opera working with VPN and request passed.