The Movie Database Support

Hi! I use TMDb API in my project and suddenly API stops working. Chrome developer console shows just "ERR_CONNECTION_TIMED_OUT". This has been going on since yesterday. It is not my app error, because other github projects similar to my doesn't getting TMDb data too. You can see that behavior here: https://nk11dev-movies.herokuapp.com (when you first open data may be cached and all seems OK, but you can see API not fetching data if you try to change page and open the browser console and wait for 1-2 minutes).

As mentioned in that issue: https://www.themoviedb.org/talk/603668c62476f200402f73ca, I test my Example API Request in REST client and have error message "Error: Timeout was reached". I dont't think this is problem with my TMDb key, because, as I mentioned above similar TMDb sites from github can't fetch data too. Can you tell whats happen?

Please help!

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Yes you are right. The question is not relevant. I apologize. I forgot that we are in a group and the question is not interesting to you. ... sorry

It's OK. Your questions will be very helpful if they are more relevant.

They can give an idea for a solution.

For example, I suppose your question about the Opera browser is related, because it is more common and it may be useful. But details are missing here. How exactly did this happen and how did you test it?

@7720@bk.ru said:

very strange: through the Opera browser i can go to the api.themoviedb.org and the requests is processed. BUT THROUGH GOOGLE HROM NOT. requests through AndroidStudio is also not work.

why is the request processed through Opera but no through Chrome?

Have you got any progress of understanding how can it be? Maybe there was some VPN enabled and you forgot aboit it?

@ticao2, Hi.

Please, can you tell us? Is there any administration, maybe @travisbell or anybody else expirienced with blocking issues can participate a discussion?

@nk11dev said:

For example, I believe there are different approaches to solve that issue:

  1. Something by web server proxying or VPN configurations for web server (like nginx or similar). But to solve issues this way you has to be accessed to it. Which, for example, a assume not suitable way if you use external hosting.
  2. Something by you proggramming language platform (java, nodejs, android, etc). I believe that such solutions are extreme measures, because the application has a business purpose and mixing it with the solution of VPN tasks is not the best practice.
  3. Something other more elegant solution (bypassing by using some service or whatever there is).

Thats why I asked Travis Bell above about does he seen any trivial solutions. Because I believe that people in other countries have already faced such problems and solved them without bicycle invention if you understand what I mean.

Does you guys have ANY suggestions about possible approaches to solve this problem?

EDIT:

We need a starting point or clue to choose the main direction of solving the problem with minimal impact on existing applications.

@nk11dev said:
@ticao2, Hi.
Please, can you tell us? Is there any administration, maybe @travisbell or anybody else expirienced with blocking issues can participate a discussion?

The appropriate person is Administrator Travis Bell.
I think he is the only person with technical knowledge.
I personally have no technical knowledge about this problem.
The similar cases I remember, I posted the links on page 2.
https://www.themoviedb.org/talk/6036ee9d4fd141003eae8534?page=2#603722ffd132d60040a3f316
The case of India seems to me to be more similar to that of Russia.
So, it might be better if one of you with technical knowledge reread the topics in India
in search of some good idea of a technical solution.
Sorry. I don't know how I can help more.

@nk11dev said: But details are missing here. How exactly did this happen and how did you test it?

  1. I tried to enter into site api.themoviedb.org in both browsers (in Opera - It's ok(page opend).__ In Crome - no (browser writen: "access to the site is denied").)
  2. I pasted query into search bar in both bowsers - the same result

query: (https://api.themoviedb.org/3/discover/movie?api_key=5&language=en-US&sort_by=popularity.desc&include_adult=false&include_video=false&page=1)

why is the request processed through Opera but no through Chrome? Have you got any progress of understanding how can it be? Maybe there was some VPN enabled and you forgot aboit it?

I don't know. I was working as usual and suddenly, during the next testing of the application in androidStudio, JSON stopped arriving and is still not received.
I haven't changed any settings in browser. The only thing i did was accept updates androidStudio and restart studio. So I thought it was a matter of androidstudio settings

I just tried to insert the request again into both browsers and in both cases I got JSON. (I have reinstalled both browsers the last 3 hours ).

BUT the answer (JSON) still does not come to androidstudio. The app I'm developing still only works over the phone(MTS-privider), not over a dedicated optical line (another privider).

Tracert (thourg the optical line) api.themoviedb.org - the same result ()

C:\Users\sam>tracert api.themoviedb.org

api.themoviedb.org [13.33.240.4]

1 1 ms <1 мс <1 мс 192.168.0.1 2 27 ms 3 ms 4 ms 1.36.32.95.dsl-dynamic.vsi.ru [95.32.36.1] 3 * * * timeout exceeded

30 * *

Alexandr Gladevt, I suppose you better edit your message and change your key to some placeholder like https://api.themoviedb.org/3/discover/movie?api_key=THE_KEY.

thanks

Hello everyone!!! Russia Saint Petersburg problem with API - Connection refused

*****-*****-MacBook-Pro:~ *****$ curl -v https://api.themoviedb.org/3/movie/550?api_key=c5bcaec101*****************2a4b
*   Trying 13.33.240.129...
* TCP_NODELAY set
* Connection failed
* connect to 13.33.240.129 port 443 failed: Connection refused
*   Trying 13.33.240.55...
* TCP_NODELAY set
* Connection failed
* connect to 13.33.240.55 port 443 failed: Connection refused
*   Trying 13.33.240.4...
* TCP_NODELAY set
* Connection failed
* connect to 13.33.240.4 port 443 failed: Connection refused
*   Trying 13.33.240.18...
* TCP_NODELAY set
* Connection failed
* connect to 13.33.240.18 port 443 failed: Connection refused
* Failed to connect to api.themoviedb.org port 443: Connection refused
* Closing connection 0
curl: (7) Failed to connect to api.themoviedb.org port 443: Connection refused
*****-*****-MacBook-Pro:~ *****$

Hello everyone, if you think this situation will resolve itself. IP 13.33.240.129 was added to registry RKN. I don't think we, as some kind of "users" to the API can fix the issue ourselves. To fix this situation, we can buy VPN to all users who use applications based on "themoviedb". Seriously ? Some idiot makes android application (he has posted app in GP GooglePlay ) As I understand "api.themoviedb.org" he use for get movies data and give an opportunity to watch movies without pay. The copyright holders are not happy, they are suing. The trial is not over, but the blocking order is already in place and as we see blocking works for us. link

ps: If i'm wrong and\or you know more let me know

Indeed, RKN blocked access to IP 13.33.240.4 and the like, although the complaint was filed against the application on Google Play

then why does the application work through the phone?

It depends on ISP. I have a situation: Yota (Megafon) does not pass, Onlime (RTC) - passes as before yet. Perhaps we should ask administration about additional IP be allocated for api.themoviedb.org not from this address pool. Because the situation will not be resolved quickly, if ever.

I checked with the mobile ISP (MTS, Moscow) - the request was passed, so far...

Hi, everyone.

(Megafon, Moscow) doesn't pass. Akado passes.

@sunriser said:

It depends on ISP. I have a situation: Yota (Megafon) does not pass, Onlime (RTC) - passes as before yet. Perhaps we should ask administration about additional IP be allocated for api.themoviedb.org not from this address pool. Because the situation will not be resolved quickly, if ever.

Support.

Hi, everyone.

(Tele2, Saint-Petersburg) doesn't pass.

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