The Movie Database Support
Support → API Support
Request Count is over allowed limit of (40)
posted by EazyshawnSTAFFMOD on August 29, 2017 at 5:35 PM
Hello, im going to the following url in my browser https://api.themoviedb.org/3/movie/550?api_key=
but i am getting the follow error, {"status_code":25,"status_message":"Your request count (1901) is over the allowed limit of 40."}
The request count increases everytime i refresh my browser and eventually resets back to a number below 40, then refreshing my browser jumps the request count back to 100+
Any ideas what might be going on?
Thank you, Shawn
Reply by jarredh
on August 29, 2017 at 5:41 PM
I am having a similar issue. If I spam refresh, the count escalates to ~ 2000 and then the count restarts. I am pretty sure I am not generating those requests.
Reply by Travis Bell
on August 29, 2017 at 5:47 PM
I would assume it's related to the general availability of the API service right now. See this thread for more details.
Reply by Eazyshawn
on August 29, 2017 at 5:49 PM
Ok, thank you!
Reply by twnage23
on August 29, 2017 at 9:42 PM
Having the same issue at the moment. Everything was fine yesterday wondering why it is happening today.
Reply by tmdb26695382
on August 29, 2017 at 10:32 PM
I have the same problem
Reply by brent4w
on August 29, 2017 at 11:02 PM
I am encountering the same difficulty, even though the other issue appears to be resolved. This is the first time I have encountered the slightest difficulty in years, thanks for the great service.
Reply by Travis Bell
on August 29, 2017 at 11:08 PM
Are any of you connecting to the API with ipv6 by any chance?
I don't see any problems, and I see lots of normal activity so I am trying to track down what might be unique to a small group of users.
Reply by twnage23
on August 29, 2017 at 11:23 PM
Yes I am connected ipv6.
Still getting the error.
https://api.themoviedb.org/3/movie/550?api_key=
{"status_code":25,"status_message":"Your request count (1270) is over the allowed limit of 40."}
Reply by shaneqi
on August 29, 2017 at 11:27 PM
Same here:
https://api.themoviedb.org/3/tv/34307/season/3/episode/11/images?api_key=***
{"status_code":25,"status_message":"Your request count (397) is over the allowed limit of 40."}
Reply by Travis Bell
on August 30, 2017 at 12:09 AM
Ok, perfect. That points me in the right direction. I'll look into this now.
Reply by Travis Bell
on August 30, 2017 at 12:15 AM
What is the output of this method for you guys: http://api.themoviedb.org/4/debug
Reply by shaneqi
on August 30, 2017 at 12:16 AM
@travisbell
{"ngx.var.remote_addr":"10.181.55.103"}
Reply by molenaur
on August 30, 2017 at 12:23 AM
I'm getting the same error with https://api.themoviedb.org/3/movie/popular?page=1&api_key=, and I noticed that if i request it every half second or so, the request count will gradually increase from 1 to ~2500 before looping back around and starting over. the whole loop takes about 10 seconds. it's rare (but not impossible) to get a request count between 1 and 40 (and actually receive results). i also noticed that i'm not getting any of the X-* headers. i hope that helps.
Reply by molenaur
on August 30, 2017 at 12:24 AM
@travisbell {"ngx.var.remote_addr": "10.184.189.221"}
Reply by Gary Ryan
on August 30, 2017 at 12:28 AM
{"ngx.var.remote_addr":"10.93.227.56"}