The Movie Database Support

Hello, im going to the following url in my browser

but i am getting the follow error, {"status_code":25,"status_message":"Your request count (1901) is over the allowed limit of 40."}

The request count increases everytime i refresh my browser and eventually resets back to a number below 40, then refreshing my browser jumps the request count back to 100+

Any ideas what might be going on?

Thank you, Shawn

24 replies (on page 2 of 2)

Jump to last post

Previous page


Ya, so what's happening is either Nginx or ELB (I'm not entirely sure which) is creating pseudo ipv4 addresses created within the protected 10.x IP namespace. There's a little bit about this online but it's hard to get much information about. What's happening with these "fake" IP addresses is that a lot of you are sharing an IP address. I bet if you reload that debug URL, you might even get a different IP at different times.

I admit to not fully testing this because everything worked properly on the website but there's an important difference that I didn't think of which is CloudFront. We use CloudFront on the website and not the API.

I'm going to revert today's ipv6 change and disable it again on the API until this gets figured out. It might be another few hours before ipv6 is disabled properly on

You can try to use and see if it makes any difference but I suspect it won't but it is something you can try.

@travisbell Thank you for the investigation.

ipv6 should be disabled on once more. and both are back working for me.

{"ngx.var.remote_addr":""} ... as requested. It is working now for me. Thanks again.

Normalized for me, thanks for the great service.

Same problem here. Any solution so far?

@sterlingdiazd Please create a new thread and discuss the issue you're having in detail. ipv6 has not been re-enabled on the API and that was the problem being discussed in this thread.



s focus the search bar
p open profile menu
esc close an open window
? open keyboard shortcut window

On media pages

b go back (or to parent when applicable)
e go to edit page

On TV season pages

(right arrow) go to next season
(left arrow) go to previous season

On TV episode pages

(right arrow) go to next episode
(left arrow) go to previous episode

On all image pages

a open add image window

On all edit pages

t open translation selector
ctrl+ s submit form

On discussion pages

n create new discussion
w toggle watching status
p toggle public/private
c toggle close/open
a open activity
r reply to discussion
l go to last reply
ctrl+ enter submit your message
(right arrow) next page
(left arrow) previous page