The Movie Database Support

Hello everyone,

I think the tmdb website is still blocked in India on some ISP due to which even the APIs are blocked for me.

Can anyone help me on how we can fix that?

Thank you!

7 replies (on page 1 of 1)

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@Faiyyaz17 said:
Website blocked in India on some ISP
Hello everyone,
I think the tmdb website is still blocked in India on some ISP due to which even the APIs are blocked for me.
Can anyone help me on how we can fix that?
Thank you!

We have 3 services. WEB, API and Image.
Please check our testing status from your country.
https://status.themoviedb.org/
After opening the page, refresh with F5.
And let us know the status of the 3 domains.

I have also that same problem last 3 days. Can you add IP my server to whitelist becasue I can't load page and import any data from my php scripts. This status for my webserver is loading all time and nothing happend. Just frozen load. I give you link: https://moviesee.us/jobs/tmdb.php - it is just easy php script for test.

$data = file_get_contents('https://status.themoviedb.org'); echo $data;

Like you see your server don't want answer. - domain themoviedb.org not responding. I usuelly using just web service to download review and img adress. Please help

error_log: [15-Aug-2022 03:52:01 UTC] PHP Warning: file_get_contents(https://www.themoviedb.org/tv/1018-bonanza): failed to open stream: ......

@moviesee.live said:

I have also that same problem last 3 days. Can you add IP my server to whitelist becasue I can't load page and import any data from my php scripts. This status for my webserver is loading all time and nothing happend. Just frozen load. I give you link: https://moviesee.us/jobs/tmdb.php - it is just easy php script for test.

$data = file_get_contents('https://status.themoviedb.org'); echo $data;

Like you see your server don't want answer. - domain themoviedb.org not responding. I usuelly using just web service to download review and img adress. Please help

error_log: [15-Aug-2022 03:52:01 UTC] PHP Warning: file_get_contents(https://www.themoviedb.org/tv/1018-bonanza): failed to open stream: ......

@moviesee.live
Question number 1: Are you also in India ?
Question number 2: Can you take the test I asked the other user, @Faiyyaz17 ?
Remembering that the test must be done in your browser by opening the link in a new tab or window of your browser.

@ticao2 said:

@moviesee.live said:

I have also that same problem last 3 days. Can you add IP my server to whitelist becasue I can't load page and import any data from my php scripts. This status for my webserver is loading all time and nothing happend. Just frozen load. I give you link: https://moviesee.us/jobs/tmdb.php - it is just easy php script for test.

$data = file_get_contents('https://status.themoviedb.org'); echo $data;

Like you see your server don't want answer. - domain themoviedb.org not responding. I usuelly using just web service to download review and img adress. Please help

error_log: [15-Aug-2022 03:52:01 UTC] PHP Warning: file_get_contents(https://www.themoviedb.org/tv/1018-bonanza): failed to open stream: ......

@moviesee.live
Question number 1: Are you also in India ?
Question number 2: Can you take the test I asked the other user, @Faiyyaz17 ?
Remembering that the test must be done in your browser by opening the link in a new tab or window of your browser.

No. My server is in Russia. And I have problem with "file_get_contents" from my server. I can't import any data

@moviesee.live
I asked 2 questions.
You only answered the first question. Russia.
Can you answer the second question ?
To save time, report the test result of the second question.

@ticao2 said:

@moviesee.live
I asked 2 questions.
You only answered the first question. Russia.
Can you answer the second question ?
To save time, report the test result of the second question.

From my browser in Poland Google chrome it is OK. But from my php scripts on server not. Also I have 3 servers - 1x VPS in NL - also don't work last 3 days importer , 2x shared hosting in NL and russia - In NL importer working in russsia not

@moviesee.live said:
From my browser in Poland Google chrome it is OK. But from my php scripts on server not.
Also I have 3 servers - 1x VPS in NL - also don't work last 3 days importer , 2x shared hosting in NL and russia - In NL importer working in russsia not

Cloudflare DNS service (1.1.1.1) was failing in some European countries (NL, NO, FI, SE etc...).
I suspect that some IP blocks assigned to some countries are wrongly being considered by Cloudflare as being from Russia.
Try switching to Google DNS (8.8.8.8).

Regarding Russian-originated access to TMDb servers, here's what our Administrator Travis Bell said.
https://www.themoviedb.org/talk/625129f1a135330b929e29d6#62522f9456b9f700665f8cce

Hi everyone, please see our official post about this here:
https://blog.themoviedb.org/the-movie-database-suspends-access-from-russia-and-belarus-b6a1a96fb35b

The Movie Database Suspends Access From Russia and Belarus

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