The Movie Database Support

We cant use your api and your site in Russia. This is yours decision and is it worth waiting for the resumption of work?

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I got this error today too:

403 ERROR The request could not be satisfied. The Amazon CloudFront distribution is configured to block access from your country. We can't connect to the server for this app or website at this time. There might be too much traffic or a configuration error. Try again later, or contact the app or website owner. If you provide content to customers through CloudFront, you can find steps to troubleshoot and help prevent this error by reviewing the CloudFront documentation.

i also get this error (russian)

All my users from Ukraine, Russia, Belarus, Kazakhstan, Europe and America will not receive data from my server, which is located in Russia and parses new movies, cartoons, TV shows and others, using special algorithms and getting info from tmdb api

Same here, my server is located in Russia and now my website can't get new updates.

@YouROK Hi there! How can we get access for server which not placed in Russia?

@YouROK Can you also explain - is the mentioned server in Russia the single in world? if so, then it turns out that you have deprived both Europe and America of access, what is the reason for such a decision?

I wonder if it has something to do with the Ukraine war and sanctions. I also found this article from 3/8/22. Or maybe it's possible that Russia is doing something to block information from coming in and/or going out of Russia. Travis Bell might know.

@travisbell said:

Hi everyone, please see our official post about this here: https://blog.themoviedb.org/the-movie-database-suspends-access-from-russia-and-belarus-b6a1a96fb35b

netherlands server also cannot access the tmdb API, i dont think this will be russian people lose.

@travisbell said: "We join with the global community in condemning Russia’s actions in Ukraine and in wishing for a rapid return to peace..."

Well, if that's the case, I guess, we'll just have to end this war then. I guess you don't leave us any choice. I was hesitant at first, but now I see that it's up to me to end this. Come on, boys, let's gooo!!

Hello to everyone,

To Staff: Is there anyway to whitelist IP´s from servers from Russia? some of us have the servers in Russia because the laws and we cant do anything to make API work from Russia... but we dont share the war or anything like that we just work with themoviedb API and this is an awfull problem for us... Hope everyone is safe and ok in Ukraine and Russia... #stopthewar

yes, by banning all ips from russian to access TMDb API is hurt everyone, not only russians, like us who using russian server also get negative impact on this, please travis find a solution, also we know the war is bad for everyone and nobody accept or approve war action.

I created a new server in Latvia, out of Russia, and still not working, why?

Unless you are paying taxes in Russia, I don't see how this helps anyone. I can understand suspending business relations with companies based in Russia, but country-wide ban only stokes hatred and punishes average users.

yes travis, or you can check all of our IPs, to ensure did we from russia or not, so many developers around the world get impact by this. and about the war, its only putin fault, not the russian civilian or the military, they dont have choice

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