The Movie Database Support

 Ongoing Maintenance

Dear TMDb Community,

In the next few months, you might notice some changes on our site. My primary goal is, and always has been, to build the best media database on the internet and in order for me to stay true to that goal, we will be making these changes to enable TMDb to be more robust and reliable than before.

As you might recall from my 2019 recap, I have some pretty amazing plans for 2020 so stay tuned for some really fantastic launches this year!

If you have any questions please contact us at



When I try to connect it just times out. With a running VPN it works with no problem. Is it possible my IP got blocked?

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What country are you trying to visit from (when not using the VPN)?

Switzerland but it seems to have fixed itself.

I later found out that I had the same problem with tvdb. It seems that both your sites or at least the Public IPs are from Amazon Servers and protectet by cloudflare. Maybe one of them temporally blocked my IP. idk. Sorry for taking up your time. Next time I'll wait for a day.

Thanks anyway and wish you a nice day.

We only use Cloudflare for our images (not the website or API), so that wouldn't have prevented access to the website. We do use AWS though, so that sounds like that could have been it.

In any case, happy to hear you sorted it out. thumbsup_tone2

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