The Movie Database Support

Hi! I'm hitting an internal server error when trying to view the Kingsman collection for sv-SE.

Link: https://www.themoviedb.org/translate/collection/391860?language=sv-SE

It might have something to do with that its not translated yet. (by locking at the URL, can't confirm because of the server error)

Edit:

I'm getting this error on more collections than just the one i mention above.

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I've a number of times during the last probably 6 or so hours (including still) been getting the following TMDb screen response:

Oops!—We've run into a snag! // There was a problem trying to load this page. If you would like to share what happened, please let us know on the forums.

Ultimately I've eventually been able to accomplish or access everything entirely fine, though has taken several attempts, over the course of minutes or multiple hours, for certain things. In fact, this, right now, has been the first time I've been able to get the Support forum to successfully open, each time I've tried during the last five or so hours. (I had the computer powered off, and was away from home, during the mid morning through early evening hours of Saturday, but was on TMDb with everything performing perfectly during prior hours of Saturday).

I gather there's a TMDb site problem of some type during part of the last half day. I live in the eastern time zone of the US (current time is 12:53a.m.), and TMDb was still working great every time yesterday (Friday), last night, and on Saturday morning that I was on the site to check about or do anything, till I powered off the computer at around 10a.m. my time. TMDb's been consistently noticeably draggy, and at times I've gotten the above response message, ever since I powered back up and first went back onto TMDb probably sometime around 7 or 8p.m. Saturday. (It's now early Sunday a.m. here.)

By the way, the screen response message I've quoted above is what I got each time I tried accessing the Support forum tonight; I a number of different times tried to come here so I could report about the issue, but was unable to prior to now. Even after logging out of, then back in to, my TMDb account twice, plus at a different point restarting the computer (each thing done specifically to see if maybe it would help), the issue continued.

Ultimately I've eventually been able to accomplish or access everything entirely fine, though has taken several attempts, over the course of minutes or multiple hours, for certain things. In fact, this, right now, has been the first time I've been able to get the Support forum to successfully open, each time I've tried during the last five or so hours.

Things aren't nearly as bad for me, but I also noticed something was wrong. I also had problem accessing /talk and some threads are loading a lot slower than usual. Some of my posts also took a surprisingly long time to save.

Even just now trying to access your response, Banana, when I saw the red bell come on, it took a minute or so before the screen refreshed and I was able to get here, as the response time was extreeemly draggy upon clicking on the bell.

I've also just a few minutes ago posted about this issue on another thread here on the Website Support forum. I was still in that thread when I saw the red bell come on and clicked on it to see what it was regarding. So I didn't have very far to travel to get here, though the trip was rather long. lol

3:25a.m. (U.S. Eastern Time) update: All now seems to be fully back to normal, I'm pleased to be able to report. I've just now tried navigating to various different pages and areas of TMDb, and nothing seems to be dragging, freezing, etc. any longer.

I'm still getting some errors and things are slower than usual for me. Checking with the good old traceroute command I notice some timeout issues with Cloudfront. It might be related, but I don't know enough about such matters to say for sure. snake

I'm getting a lot of errors right now too.

Things were okay yesterday, but I'm having lots of trouble now too! :(

We had a lot of database load issues over the past 24 hours. Things are just starting to stabilize now but have still not returned to a full 100%. I'll be monitoring it over the next day or so to make sure things return to normal.

Re: The Kingsman error, I'll look at that tomorrow. I need sleep. zzz

Re: The Kingsman error, I'll look at that tomorrow. I need sleep. zzz

Yes get some sleep, we humans need that wink

Collections should be translatable again. Let me know if you have any problems.

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