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Unable to access Api Docs
publicado por Movie MentorSTAFFMOD em 6 novembro 2016 às 3:39 AM
Hello guys i am getting infinite Api docs loading problem today. The day before yesterday i had no problem but currently there is infinite loading problem. Is there any maintenance for Api ? And after waiting for 5 minutes it shows "This API version does not have any published documentation."
Resposta de Travis Bell
em 6 novembro 2016 às 10:35 AM
Hi @mitab86 This is a known issue and we're currently working with StopLight to get it fixed. They're hoping to have it solved in the next day or two.
Thanks for your patience.
Resposta de hk484557@gmail.com
em 7 novembro 2016 às 1:25 AM
Me too facing same problem.
Resposta de Travis Bell
em 7 novembro 2016 às 2:23 PM
Hi guys,
Can you give it a try now?
Resposta de hk484557@gmail.com
em 7 novembro 2016 às 10:24 PM
Thank you, seems like it is solved now. Hope that it will never disappear again.
Resposta de anilkumar_416
em 12 julho 2017 às 4:16 PM
Now I am unable to open API Docs getting same infinite loop what to do?
Resposta de Travis Bell
em 12 julho 2017 às 4:48 PM
@anilkumar_416 Our docs are hosted by Stoplight so there isn't really anything I can do but email in to their support. Having said that though, I am not seeing any problems myself so some more information would be helpful.
Have you tried force-refrshing (shift-refresh on most platforms)?
Resposta de anilkumar_416
em 13 julho 2017 às 1:38 AM
Hi, Travis Bell Now Working. Thanks !
Resposta de jaimie.avery
em 19 julho 2018 às 3:26 PM
I'm having the same issue! (Multiple times)
Looks like there is a hosting issue with your chosen provider spotlight.io. None of the api docs are working on there (even there ""own!).
"https://help.stoplight.io/" is failing on xhr call to https://s3.amazonaws.com/api-docs.io/help.stoplight.io.json (likewise with yours "developers.themoviedb.org.json") yet their ops status page reports that all is rosy! It's giving an ERR_TIMED_OUT response.
Can you please kick them again and/or share your Swagger/RAML spec (that would really help).
Thanks
Resposta de Travis Bell
em 19 julho 2018 às 3:47 PM
Hi Jaimie,
It's working ok for me in Canada, what region are you in? I'll email them and ask once I have that info.
Resposta de jaimie.avery
em 19 julho 2018 às 3:51 PM
Thanks, I'm just in a chat with them. Its because i'm in the UK and the response times/file download is to much for there east coast server.
Resposta de jaimie.avery
em 19 julho 2018 às 3:52 PM
Just had this response from them:
"Unfortunately TMDB is still using the Classic version of our documentation product so the documentation will be much slower. You can reach out to them and ask them to migrate their documentation over to Stoplight Next for much faster load speeds."
Resposta de jaimie.avery
em 19 julho 2018 às 3:57 PM
Would it be possible for you to share your Swagger/RAML spec with me please?
Resposta de Travis Bell
em 19 julho 2018 às 3:59 PM
Last time I looked into migrating to Next, their migrator wasn't up to snuff and didn't delivery parity to what is currently online and I don't have the time to re-do all the docs. That is a significant effort (there's over 150 endpoints documented).
What I can do later today or tomorrow is stand up a temporary test migration and we can see how it looks. I'll let you know when the test site is live.
Resposta de jaimie.avery
em 19 julho 2018 às 4:05 PM
Awesome Sir, you are a superstar... (let's hope it's matured!)