Hello, How can I delete a poster version that's incorrectly cropped? In the profile for Mosul film , there's a cropped version of the poster and the original next to it. I'd like to leave only the original. Thank you!
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Reply by tmdb24407783
on April 11, 2019 at 10:12 PM
Thank you for asking!
Only moderators can delete posters. Users cannot remove their own or other users' uploaded images. In order to get an image removed you should make a report to get a mod to look at the image and remove it for you. To make a report you need to click the report button on the film's entry (as can be seen here). A pop-up window should appear; like this. Select a type of problem. Providing in the "Extra Details" box:
Then press the green report button on the bottom-right corner of that pop-up window. Your report should be dealt with by a moderator within 2 months (though often reports will be dealt with much sooner). If it has not been responded to or completed by a mod within 2 months, then you can "bump" your report.
Btw, an image will only be removed according to TMDB's guidelines, which you can read about here and here.
You mention the image poster you uploaded being a "cropped version" of the original poster. At first glance, I suspect that that poster has been distorted; did you resize the original poster without maintaining its proportions? If so, then the image should be removed (and you would be correct to report it).