Lord Pain, a fearsome warrior from the Plain of Eternal Suffering, appears in Billy's house looking to serve his master, Grim. Lord Pain is put to clean the bathroom, and is confused as to why Billy and Mandy treat Grim the way they do. Eventually, Lord Pain realizes that Mandy is to be his real master, and prepares mashed potatoes for her.

As Billy behaves more reckless than ever and cannot stop breaking everything in sight, Mandy thinks he should go some place where he can release all his urge to destroy until he gets tired of it. Mandy, Grim, and Irwin go to Level 9, home of the fearsome warrior Lord Pain, to convince him to take Billy. Billy receives psychological treatment and it is revealed that his desire to destroy stems from lack of attention when he was younger. Lord Pain abducts him, and together they start destroying everything in Level 9, which seems to be is uninhabited. Billy is still not satisfied, so he and Lord Pain return to Endsville and carry on breaking everything.