Eric must negotiate the release of the daughter of the prime minister of the Netherlands -- a woman notorious for never paying kidnappers' ransoms.

While on a plane with his daughter, Eric must negotiate with a suicidal co-pilot who threatens to crash the plane.

Eric is hired by two adolescents whose parents are held hostage by a ruthless mob boss.

When a disgraced negotiator impersonates Eric, the team races to recover a kidnapped hotel owner, the ransom money and Eric's tarnished reputation.

When a baby is stolen from his crib by a notorious serial kidnapper, the Crisis Resolution team must find out why the baby was targeted and locate him before he is taken out of the country.