It's the morning after Trish's big divorce party, and she's half-clothed in Karl's flat. Unable to remember a thing, Karl is horrified to see that the new deputy manager at work is a beautiful woman his own age, and swiftly plans his departure from the job centre.
The temperature rises at Brownall when a local hot-tub manufacturer wants to recruit a new sales team - and Trish and Karl each tell a lie which spirals out of control.
A Saturday health and wellbeing workshop with a neighbouring branch makes Karl much more relaxed than he wants to be, and presents Natalie with a big decision.