The Movie Database Support
Support → API Support
How do I rectify ssl handshake error?
posted by nkalyana3STAFFMOD on August 27, 2024 at 7:57 AM
I am getting below error few times and when I try again after sometime it works. how do I rectify it?
SSLError:
HTTPSConnectionPool(host='api.themoviedb.org', port=443): Max retries exceeded with url: /3/person/287/movie_credits?language=en-US (Caused by SSLError(SSLError("bad handshake: SysCallError(10054, 'WSAECONNRESET')")))
Reply by MdroidHD
on May 18, 2025 at 7:00 AM
I have the same issue, please we need help with this
Reply by ticao2 š§š· pt-BR
on May 19, 2025 at 5:04 PM
I believe other users have the same problem.
https://www.themoviedb.org/talk/682afcfaf0c5ed6dbd9e3573
Post your question there if it is the same.
I believe the solution will be given there.