@thomas200011 said:
API Key - Synology - not working
Hello,
Is it possible to renew my API Key? The one I have seems not working.

Take a Test

Click to go to your Profile > API: https://www.themoviedb.org/settings/api
At the bottom of the page, below, you'll find the Example API Request.
https://api.themoviedb.org/3/movie/550?api_key=THE_KEY
Use this example to do a search using a new tab in your browser.
You will receive the basic data of the Movie Fight Club (1999)
https://www.themoviedb.org/movie/550-fight-club
If it works, your Key is OK.

When there is a problem, the TMDb Server sends a message.
Can you tell which message the server sent?
Here is a list of possible messages:
https://www.themoviedb.org/documentation/api/status-codes

If it does not work, let us know right here.

I tried to use it on my synology DS421+ server but there is a connection error.
When I try to connect through
"https://api.themoviedb.org/3/movie/299536?api_key=[MY_KEY]&language=en-US"
with my key, this is also not working.
I am based in China, but I use VPN. Thanks for your help

Some Synology NAS/DS Video users have appeared reporting problems.
One of them said there was an update from Synology.
We don't know yet but it looks like this update came with this issue.
So I suggest getting help from Synology's website.
https://kb.synology.com/en-my/DSM/help/DSM/SupportCenter/SupportCenter_desc?version=6

See if any of these threads can help solve your problem.

Synology NAS/DS Video Reports

2021-11-09 https://www.themoviedb.org/talk/618ada421cfe3a002a4f89d1
2021-07-21 https://www.themoviedb.org/talk/60f89a1b07e281007d7f3ffe
2021-04-10 https://www.themoviedb.org/talk/60716402dfaae9002b30b85c
2021-02-23 https://www.themoviedb.org/talk/6035201c0d294400405ab8a0
2021-02-17 https://www.themoviedb.org/talk/602ca712db4ed600406bb052
2020-09-01 https://www.themoviedb.org/talk/5f4f012b47c9fb0037742b1c

On the topic
https://www.themoviedb.org/talk/60f89a1b07e281007d7f3ffe#60fd75a9c439c00029f370d5
https://www.themoviedb.org/talk/60716402dfaae9002b30b85c#613c26ecdbf1440062fd16c3
the user got some responses from Synology.

Travis Bell reported the ports used by the servers

Hi @USER, there's only 2 ports that can be used to communicate with TMDB's service.
These are your standard HTTP 80 and HTTPS 443 ports.

If your problem is not similar to any of the above cases, I suggest contacting Synology Support.
https://kb.synology.com/en-my/DSM/help/DSM/SupportCenter/SupportCenter_desc?version=6

thank you for your quick reply, I tried the link you shared with me, and I got the following messge.

{"adult":false,"backdrop_path":"/rr7E0NoGKxvbkb89eR1GwfoYjpA.jpg","belongs_to_collection":null,"budget":63000000,"genres":[{"id":18,"name":"Drama"}],"homepage":"http://www.foxmovies.com/movies/fight-club","id":550,"imdb_id":"tt0137523","original_language":"en","original_title":"Fight Club","overview":"A ticking-time-bomb insomniac and a slippery soap salesman channel primal male aggression into a shocking new form of therapy. Their concept catches on, with underground \"fight clubs\" forming in every town, until an eccentric gets in the way and ignites an out-of-control spiral toward oblivion.","popularity":50.224,"poster_path":"/pB8BM7pdSp6B6Ih7QZ4DrQ3PmJK.jpg","production_companies":[{"id":508,"logo_path":"/7PzJdsLGlR7oW4J0J5Xcd0pHGRg.png","name":"Regency Enterprises","origin_country":"US"},{"id":711,"logo_path":"/tEiIH5QesdheJmDAqQwvtN60727.png","name":"Fox 2000 Pictures","origin_country":"US"},{"id":20555,"logo_path":"/hD8yEGUBlHOcfHYbujp71vD8gZp.png","name":"Taurus Film","origin_country":"DE"},{"id":54051,"logo_path":null,"name":"Atman Entertainment","origin_country":""},{"id":54052,"logo_path":null,"name":"Knickerbocker Films","origin_country":"US"},{"id":4700,"logo_path":"/A32wmjrs9Psf4zw0uaixF0GXfxq.png","name":"The Linson Company","origin_country":"US"}],"production_countries":[{"iso_3166_1":"DE","name":"Germany"},{"iso_3166_1":"US","name":"United States of America"}],"release_date":"1999-10-15","revenue":100853753,"runtime":139,"spoken_languages":[{"english_name":"English","iso_639_1":"en","name":"English"}],"status":"Released","tagline":"Mischief. Mayhem. Soap.","title":"Fight Club","video":false,"vote_average":8.4,"vote_count":24041}

@thomas200011 said:

thank you for your quick reply, I tried the link you shared with me, and I got the following messge. club","id":550,"imdb_id":"tt0137523","original_language":"en","original_title":"Fight Club","overview":"A ticking-time-bomb insomniac and a slippery soap salesman channel primal male aggression into a shocking new form of therapy. Their concept catches on, with underground \"fight clubs\" forming in every town, until an eccentric gets in the way and ignites an out-of-control spiral toward

This is the correct API Request response. "Fight Club"
https://www.themoviedb.org/movie/550-fight-club
So your API Key is valid and working correctly.

So the problem must be with Synology.
See if your problem fits any of the questions I listed above.
Some of the issues have been resolved.
Or contact Synology Support at the link posted above.