"Request blocked Something went wrong with your request. Usually this is a permanent error."
Recently, whenever I press a button, there are many cases where there is an error like that. Is there any solution?
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Reply by Mamma Mu
on May 9, 2022 at 1:58 PM
Same here. I also often get errors when trying to upload artwork, especially for files over 1 MB.
Reply by Ez
on May 12, 2022 at 5:40 PM
I've been having the same issue. It seems intermittent, some things work, others don't. Would be nice to know if this is a temporary sever problem or some kind of policy change.
Reply by ticao2 š§š· pt-BR
on May 12, 2022 at 8:22 PM
As far as I know there has been no policy change.
Probably server or code issues.
Reply by Ez
on May 14, 2022 at 8:07 PM
Clearly.. any uploads over 1 MB are being rejected. I used to compress my images back in the old days.. but once they implemented the compression algo I saw the artifacting of double compression which looked awful so I resorted to uploading max quality images and would just let the algo smash it as much as it wanted. Results ended up similar in size to what I would've done.
So what's going on? I can't upload high quality images. Is there a transition happening on the backend? If I upload lower quality images, will they be further degraded with secondary compression?
Would like to know what's going on.
Reply by BagronkeN
on June 4, 2022 at 4:37 AM
I've had the same issue for the past few weeks.
After trying to upload an (often large) piece of artwork, I get prompted with a "Request blocked" for a while. It happens intermittently, but it happens 4 out 5 times when I try to upload new artwork.
A question for @drwily, @ezfree, and @sherlcok -- do you use Edge or some other browser?
When I got the issue today (in Edge), I waited for a while for the "Request blocked" issue to stop and for it to let me use the site normally again, and I then tried Chrome (without any extensions). It then worked fine for three uploads in a row, which has been very rare the past weeks.
Since the issue is intermittent, this could just be a fluke, but it would be interesting to see if there are any common threads to follow here. (And I can't really test any more on my end since I don't have any more artwork to upload for the moment.)
Thanks!
Reply by Mamma Mu
on June 4, 2022 at 5:41 AM
I usually use Brave, which is basically Chromium (same base as Chrome and Edge) but I have tried with both Chrome and Edge without any extensions but haven't noticed any difference. At the moment, I just save the artwork, and when it occasionally starts working again, I try to upload them all.
Reply by Steve
on June 4, 2022 at 8:01 PM
Looks like the problem is back. Going to try Chrome. I'm using latest Firefox.
Reply by Ez
on June 5, 2022 at 3:22 PM
I use edge. But this isn't a browser issue. And I'm at the point where I'm just updating my own artwork for my own server. Considering the lack of response and other irritations regarding TMDB. I'll step in to fix incorrect cast and crew anymore. But I i'm not going to waste my time fixing all the crappy artwork until I see either an explanation of the new policy or the site starts working.
Reply by Mamma Mu
on June 5, 2022 at 3:33 PM
It has been answered here though: https://www.themoviedb.org/talk/627bf31f20e6a500674ba252?page=2#628ba64dec455255ea1982f0 It is not a new policy but caused by people scraping the site.
Reply by BagronkeN
on June 5, 2022 at 3:35 PM
Well, we don't know if it's purely a server error or something that gets triggered by certain clients (or extensions), since it appears to be a server-side spam filter or DDOS protection that (erroneously) kicks in and limits your IP.
However, since there is a mix of browser engines being used here (both Chromium and Firefox) it would appear that it's purely a server-side, but it's always hard to tell. Maybe everyone who has the problem is using an Adblock extension that blocks some important handshakes between the client and server.
Either way, it shouldn't be a policy change behind this, since they then would block all uploads above 1 MB (and also tell us about it), and not just stopping intermittently while throwing errors at random.
EDIT: Nice catch @drwily -- I didn't find that thread when searching for similar threads on this. Thanks for linking it!
Reply by Bj007pro
on June 6, 2022 at 3:58 AM
Where else other than try to upload images larger than 1MB are people getting the error message? I've not encountered this error message myself and I am using fully updated Mozilla Firefox with uBlock Origin.
Reply by Ez
on June 6, 2022 at 10:43 AM
I haven't had the "Request Blocked" error since last week. However, I frequently have "upload failed" on images larger than 1 mb. Sometimes it works, but 70% of the time the upload fails. If I reduce the images size to 1000x1500 and apply a tad of compression to get it under 1mb, it seems to work fine always. I use uBlock Origin with Edge but I have it disabled completely for TMDB.
Reply by Steve
on June 6, 2022 at 10:54 AM
Yesterday I got it a number of times. Yes, one image I couldn't upload but then I got a bunch of Request Blocked after that. No issues since then. I will check to see how big the images are if they fail in the future. But it sounds like they know what the prob is.