I've been trying during two seasons now registering the seasons episodes' air dates. Once I hit save, the date disappears. It blanks out and stays blank. What's happening??
¿No encuentras una película o serie? Inicia sesión para crearla:
¿Quieres puntuar o añadir este elemento a una lista?
¿No eres miembro?
Contestado por gabets
el 2 de mayo de 2022 a las 19:22
The show I've been trying to update is a brazilian show called "Greg News with Gregorio Duvivier".
Contestado por Banana
el 4 de mayo de 2022 a las 06:52
Can you give us an example? Which date would you enter for this episode and how would you enter it?
Contestado por superboy97
el 4 de mayo de 2022 a las 09:47
In general, that means that the date format is wrong. The format that you need to use to enter the date depend on the language you have chosen in your profile.
Contestado por gabets
el 16 de mayo de 2022 a las 21:03
@banana_girl There's a button to select the date on a calendar. I use it. Even after @superboy97 mentioned about the format, I've used the format DD/MM/YYYY, as is the usual in Brazil. Tried DD-MM-YYYY too, but neither one was saved.
Once I hit "Save", it does show a green card message on the top right corner that says "Sucesso Suas edições foram salvas com sucesso." (translation: "Sucess Your editing was successfully saved."). Yet, once I go to the next episode or any other page and come back to it, all the info I've entered to the registry is there, except the air date.
STEPS: 1- Enter all the info 2- Select the air date on the calendar button next to the blank entry. Or type on format DD/MM/YYYY or DD-MM-YYYY or MM/DD-YYYY or MM-DD-YYYY. 3- The date shows on the entry. 4- I hit "Save" and the green message box for "Success" appears on the top right corner. 5- Go to the next episode 6- Come back to the first one. 7- Only the air date is missing.
PS: If it's of any use, the air date of this first episode I'm trying to register is April 9, 2021 (09/04/2021 in Brazilian format).
Contestado por Banana
el 16 de mayo de 2022 a las 21:15
Have you just tried again? There might be an issue with your browser or account. Both 09/04/2021 and the calendar worked for me with my account set to Brazil/PT-BR.
Contestado por gabets
el 16 de mayo de 2022 a las 21:27
What should I do to fix it then? You are a mod, can you fix it?
Contestado por Banana
el 16 de mayo de 2022 a las 21:53
I can't. Mods are data contributors that were promoted and we basically just help clean the database. Someone from the staff should eventually look at your post.
Contestado por gabets
el 16 de mayo de 2022 a las 21:55
I see. Thank you anyway.
Contestado por ticao2 🇧🇷 pt-BR
el 17 de mayo de 2022 a las 08:24
Can you tell us what operating system you are using ?
Windows, OSx, Linux, Android etc...
And what browser are you using ?
Firefox, Chrome, etc...
Have you tried to do this operation using another computer?
Contestado por gabets
el 23 de mayo de 2022 a las 13:00
I've tried on Google Chrome, Mozilla Firefox and Microsoft Edge. OS: Windows 10.
Contestado por gabets
el 23 de mayo de 2022 a las 13:06
I've just tried creating a new account with another email. Even after I've validated the account, the problem persisted. The air date keeps on disappearing.
Contestado por gabets
el 23 de mayo de 2022 a las 13:29
Noticed just now that the same thing happens when I try to add the TVDB ID link. The same doesn't happen with the IMDB ID links. So, I was able to register the IMDB links to the show, but not the TVDB ones.
https://www.imdb.com/title/tt14675078/?ref_=ttep_ep2 (registered)
https://thetvdb.com/series/327569-show/episodes/8320982 (blanks out)
Contestado por superboy97
el 23 de mayo de 2022 a las 14:28
This is not links that should be entered, but only the ID value.
Contestado por gabets
el 23 de mayo de 2022 a las 14:34
I see. You're right. I've just entered the ID value and it worked! But the air date problem continues...
Contestado por ticao2 🇧🇷 pt-BR
el 23 de mayo de 2022 a las 14:40
Have you tried to do this operation using another computer?
What language/country is your OS using?