Hi @JunxianBao, is there any actual error you're getting?

Hello,

I'm also unable to use it. I just signed up and received my key today.

I've tried "Test it Out" providing the API key, and have tried using different movie id's but always get the same response:

Response 503 Service Unavailable.

Thanks, Christine

Update: when I copy the following link next to the Send Request button and copy it into a browser, it looks like a response does come back.

Link: https://api.themoviedb.org/3/movie/505?api_key=THE_KEY&language=en-US

It's just not working on your "Try it Out" page for some reason.

@travisbell said:

Hi @JunxianBao, is there any actual error you're getting?

Sorry, I had got the reason. Because I'm in China mainland... Tmdb site is unaccessible. Oversea proxy is needed.

@JunxianBao said:

Sorry, I had got the reason. Because I'm in China mainland... Tmdb site is unaccessible. Oversea proxy is needed.

If you’re in China, we’re having trouble accessing the API Server.
https://viewdns.info/chinesefirewall/?domain=api.themoviedb.org
Look here:
https://www.themoviedb.org/talk/5e53e694a93d25001a4ce468
https://www.themoviedb.org/talk/5e521f1fa93d2500134a0374

@cmit0227 said:

Update: when I copy the following link next to the Send Request button and copy it into a browser, it looks like a response does come back.

Link: https://api.themoviedb.org/3/movie/505?api_key=THE_KEY&language=en-US

It's just not working on your "Try it Out" page for some reason.

You are probably sending your API Request directly from the Developers page.
https://developers.themoviedb.org/3/getting-started/introduction
Developers.themoviedb.org is hosted by https://stoplight.io/
And yes, he's in trouble.
This is the error response I get on developers.themoviedb:

Response    503 Service Unavailable  

Error: Network Error  
Check the developer tools console, it might have more information on the error.  
If you are using an Ad blocker, it is possible your Ad blocker is blocking the request.  

But if I use the URL directly in the browser I get the correct answer.
Copy the URL of the API Request and paste it into a new tab or window.

Travis Bell, the Manager, said (2021-01-15):
https://www.themoviedb.org/talk/600184fc6aa8e0004077e364?page=1#6001bbacbe4b36003d514ac3

Hi @ user,
I believe Stoplight has temporarily blocked the Try it out feature for our account
because too many people were using it as the source for their apps,
and not using api.themoviedb.org for some reason.
No timeline on getting it restored, but that's the problem.
Switch to use our proper production address, api.themoviedb.org.

And here (2021-06-04)
https://www.themoviedb.org/talk/60ba469218b75100785c163b#60ba6c76ffd44d0079eaa363

Hi @, indeed Stoplight has temporarily blocked the "Try it out" feature for our account
because too many people were using it as the source for their apps,
and not using api.themoviedb.org for some reason.
No timeline on getting it restored, but that's the problem.

Thanks for the reply. I was doing an Oracle Apex tutorial and it suggested first trying the new API key using the Try It Out feature. As you suggested, I’ve confirmed that the submit request does work elsewhere.

hello, please I found out that the API is not loaded immediately I connect on localhost in react app, sometimes I have to refresh multiple times, why does that happen