Soporte de The Movie Database

Hallo,

ich habe gerade die Filme aus der Jurassic Park Filmreihe hinzugefügt. https://www.themoviedb.org/collection/328 Allerdings findet Kodi nur Informationen zu den letzten beiden Filmen. Die ersten drei Filme kann ich nicht hinzufügen weil keine Informationen gefunden werden können. Es stimmt aber alles in Bezug auf Datei, Namen und Speicherort. Kann es sein das es an der TMDB Datenbank liegt? Hoffe es kann jemand helfen.

I just added the films from the Jurassic Park series of films. https://www.themoviedb.org/collection/328 However, Kodi only finds information about the last two films. I cannot add the first three films because no information can be found. But everything is correct in terms of file, name and storage location. Could it be that it is due to the TMDB database? Hope someone can help.

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@Mahna said:
Jurassic Park Filme werden nicht gefunden
Hallo,

ich habe gerade die Filme aus der Jurassic Park Filmreihe hinzugefügt. https://www.themoviedb.org/collection/328
Allerdings findet Kodi nur Informationen zu den letzten beiden Filmen.
Die ersten drei Filme kann ich nicht hinzufügen weil keine Informationen gefunden werden können.
Es stimmt aber alles in Bezug auf Datei, Namen und Speicherort. Kann es sein das es an der TMDB Datenbank liegt?
Hoffe es kann jemand helfen.

I just added the films from the Jurassic Park series of films. https://www.themoviedb.org/collection/328 However, Kodi only finds information about the last two films. I cannot add the first three films because no information can be found. But everything is correct in terms of file, name and storage location. Could it be that it is due to the TMDB database? Hope someone can help.

API - Update Delay

All data or images entered here on the TMDb Site are immediately available here on the Site.
Text data (titles, overview, cast etc...) in less than 1 second.
Images (poster, backdrop etc ...) take approximately 10 to 30 seconds. It depends on the traffic at the moment.

But for a request made using the API, it will only be available within a maximum of 8 hours.
This period may vary depending on the flow of Requisitions.
Updates to TMDb Servers that are responsible for servicing API Requests are made periodically. They are not done immediately.

In addition, in some cases, APPs or Services may also use the Cache feature.
The data may be available through an API Request to TMDb's servers,
but are not yet updated on the website or service, such as Letterboxd or Plex.
So, only when the website or service you use, update the information will you have the updates.
If the problem is with Plex, you may be able to resolve it by reading the instructions on this link:
https://support.plex.tv/articles/202967376-clearing-plugin-channel-agent-http-caches/

Vielen Dank für die Antwort leider hilft sie mir nicht wirklich weiter. Ich kann Filme ohne Problme hinzufügen, nur diese drei nicht. ich habe libre elec installiert

Many thanks for the answer unfortunately it doesn't really help me. I can add films with no problem, just not these three. i installed libre elec

@Mahna said:

Many thanks for the answer
unfortunately it doesn't really help me.
I can add films with no problem, just not these three.
i installed libre elec

I had understood that YOU ADDED the data and images here in the TMDb database.
But rereading your text, it seems to me that what happened is that you added the files of these films to your hd, or server, in your personal collection.
And Kodi is unable to Scrap here on TMDb of the data from the "first 3 films".
I assume you are doing Scrap. looking for data in German from Germany. de-DE. And undoubtedly, these data in de-DE of these films exist here in the database.
My first guess would be that there is a problem with the name of the folders or files.
But you say that all the files and folders of these 3 films on your computer are named and placed in the correct way, the way that Kodi requires.
My second guess would be that your Kodi or Scraper Addon needs updating.
I suggest seeking help on the Kodi forum.
Inform them of the complete data of your version and update of Kodi and Addon, as well as the language you are making Scraper.
Of course also from LibreELEC 9.2.3 or 4 or 5.

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