Hi,
How long does it take for api to reflect on Update, for example i updated a tv show. all looks fine on the website. but when i try to fetch its not fething the updated content.
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Reply by ticao2 š§š· pt-BR
on September 18, 2020 at 8:59 PM
API - Update Delay
All data or images entered here on the TMDb Site are immediately available here on the Site.
Text data (titles, overview, cast etc...) in less than 1 second.
Images (poster, backdrop etc ...) take approximately 10 to 30 seconds. It depends on the traffic at the moment.
But for a request made using the API, it will only be available within a maximum of 8 hours.
This period may vary depending on the flow of Requisitions.
Updates to TMDb Servers that are responsible for servicing API Requests are made periodically. They are not done immediately.
In addition, in some cases, APPs or Services may also use the Cache feature.
The data may be available through an API Request to TMDb's servers,
but are not yet updated on the website or service, such as Letterboxd or Plex.
So, only when the website or service you use, update the information will you have the updates.
If the problem is with Plex, you may be able to resolve it by reading the instructions on this link:
https://support.plex.tv/articles/202967376-clearing-plugin-channel-agent-http-caches/
I will move this thread to API Support.
Reply by nero12
on January 14, 2021 at 6:59 AM
Hi, see for example this this id: 644468 i am unable to fetch this movie ?
Reply by ticao2 š§š· pt-BR
on January 14, 2021 at 11:49 AM
Is your example this Movie?
https://www.themoviedb.org/movie/644468-bhoomi
Are you doing the research directly?
Or are you using some third party software (Plex, Kodi etc ...)
Test it directly in your browser. Submit this API Request:
https://api.themoviedb.org/3/movie/644468?api_key=THE_KEY
And tell me if you received the answer correctly.
Reply by nero12
on January 14, 2021 at 11:51 AM
Okay Will try but none api work on my app.
Has anything changed in the past days?
Reply by ticao2 š§š· pt-BR
on January 14, 2021 at 11:55 AM
Is it an APP that you are programming?
Or is it a third-party APP that you are using?
There are always changes, but nothing to stop you from getting data.
Reply by nero12
on January 14, 2021 at 12:04 PM
Its MTDb - Ultimate Movie&TV Database script i am unable to fetch, it was working fine just 2 days ago.
Reply by ticao2 š§š· pt-BR
on January 14, 2021 at 3:33 PM
Yes, now I understand.
I suggest you use your API Key and take the test I suggested earlier.
If you receive the answer correctly then it is likely that the problem is with the third-party software / script you are using.
So I suggest contacting the creators and asking them for help.