The Movie Database-ondersteuning
Ondersteuning → Website-ondersteuning
Can't access the Site
geplaatst door JimmenyRicketSTAFFMOD op 23 maart 2020 om 5:04 PM
When I try to connect it just times out. With a running VPN it works with no problem. Is it possible my IP got blocked?
Reactie van Travis Bell
op 23 maart 2020 om 5:37 PM
What country are you trying to visit from (when not using the VPN)?
Reactie van JimmenyRicket
op 24 maart 2020 om 2:52 PM
Switzerland but it seems to have fixed itself.
I later found out that I had the same problem with tvdb. It seems that both your sites or at least the Public IPs are from Amazon Servers and protectet by cloudflare. Maybe one of them temporally blocked my IP. idk. Sorry for taking up your time. Next time I'll wait for a day.
Thanks anyway and wish you a nice day.
Reactie van Travis Bell
op 24 maart 2020 om 2:56 PM
We only use Cloudflare for our images (not the website or API), so that wouldn't have prevented access to the website. We do use AWS though, so that sounds like that could have been it.
In any case, happy to hear you sorted it out.