Hi,
Since a little month when you post an url on facebook you don't have a preview but just "page not found". Very annoying to share with friends. Is it volunteer to keep your data or there is a technical problem ?
Thanks.
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Odgovorio Travis Bell
dana 29 kolovoz 2019 u 4:20 PM
Hmmm... I don't have any clue why that would be happening. It's a valid URL, as you can see by going there:
https://www.themoviedb.org/movie/429203-the-old-man-and-the-gun?language=fr-FR
We don't do any user agent filtering or anything like that on the website, so I really have no clue what would cause that...
Odgovorio schmurtz
dana 29 kolovoz 2019 u 6:54 PM
Recently see that the url has changed :
https://www.themoviedb.org/tv/62286/fr become :
https://www.themoviedb.org/tv/62286-fear-the-walking-dead?language=fr-FR
These 2 url still working but none of them make any preview on facebook anymore.
So probably a modification on Facebook side... :/
I will try to ask them.
Thanks for your answer.
Odgovorio Travis Bell
dana 30 kolovoz 2019 u 11:27 AM
We've always redirected the
/fr
(or any other valid ISO tag) to the full URL. That's not new. It's been this way for years, so something else has changed...Odgovorio schmurtz
dana 31 kolovoz 2019 u 10:02 AM
ah OK I never paid attention to this... So OK, no correlation with the problem ;)
Odgovorio Piplos
dana 28 studeni 2019 u 1:49 PM
Hi, I'm having the same problem, many users reported this issue to me, it seems Facebook it's not loading data correctly.
I've ran the Facebook debugger tool which seems to get a 404 response. Example for Star Wars movie: https://developers.facebook.com/tools/debug/sharing/?q=https%3A%2F%2Fwww.themoviedb.org%2Fmovie%2F11-star-wars
Maybe it's due to a domain DDOS protection or anything similar which recognizes Facebook's crawler as a robot and denies the access.
Any clue? Other social network crawlers seem to be working fine
Best regards
Odgovorio Travis Bell
dana 11 siječanj 2020 u 11:14 PM
I just pushed a fix for this. Let me know how it looks now. Facebook caches these requests for some amount of time. On some of the links I checked I had to click the "Scrape Again" link for it to pick up updates.
Odgovorio Piplos
dana 12 siječanj 2020 u 4:49 AM
Thank you very much for fix that! I can confirm it's working now
Regards
Odgovorio schmurtz
dana 22 siječanj 2020 u 10:49 AM
Yes ! It works again, thank you !
One more question about facebook previews : you explain to me that I can add /fr to the end of the url to get it in a specific language. This trick don't work in facebook previews : the preview still in english if I add "/fr" or "?language=fr-FR". After a click on the url posted on facebook I arrive on the french page of tmdb so the url is good but the preview generated is always in english.
Preview imdb french
Odgovorio Travis Bell
dana 9 veljača 2020 u 12:04 PM
Hi @schmurtz I have fixed this in the upcoming v5 release. The URL's will start using their properly localized data once it's public. Thanks.
Odgovorio schmurtz
dana 11 veljača 2020 u 7:48 AM
That's awesome, thanks for the support ! Looking forward this new releas !