Hi,
Since a little month when you post an url on facebook you don't have a preview but just "page not found". Very annoying to share with friends. Is it volunteer to keep your data or there is a technical problem ?
Thanks.
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Travis Bell Erabiltzailearen Erantzuna
Abuztua 29, 2019 egunean 4:20 PM(e)tan
Hmmm... I don't have any clue why that would be happening. It's a valid URL, as you can see by going there:
https://www.themoviedb.org/movie/429203-the-old-man-and-the-gun?language=fr-FR
We don't do any user agent filtering or anything like that on the website, so I really have no clue what would cause that...
schmurtz Erabiltzailearen Erantzuna
Abuztua 29, 2019 egunean 6:54 PM(e)tan
Recently see that the url has changed :
https://www.themoviedb.org/tv/62286/fr become :
https://www.themoviedb.org/tv/62286-fear-the-walking-dead?language=fr-FR
These 2 url still working but none of them make any preview on facebook anymore.
So probably a modification on Facebook side... :/
I will try to ask them.
Thanks for your answer.
Travis Bell Erabiltzailearen Erantzuna
Abuztua 30, 2019 egunean 11:27 AM(e)tan
We've always redirected the
/fr
(or any other valid ISO tag) to the full URL. That's not new. It's been this way for years, so something else has changed...schmurtz Erabiltzailearen Erantzuna
Abuztua 31, 2019 egunean 10:02 AM(e)tan
ah OK I never paid attention to this... So OK, no correlation with the problem ;)
Piplos Erabiltzailearen Erantzuna
Azaroa 28, 2019 egunean 1:49 PM(e)tan
Hi, I'm having the same problem, many users reported this issue to me, it seems Facebook it's not loading data correctly.
I've ran the Facebook debugger tool which seems to get a 404 response. Example for Star Wars movie: https://developers.facebook.com/tools/debug/sharing/?q=https%3A%2F%2Fwww.themoviedb.org%2Fmovie%2F11-star-wars
Maybe it's due to a domain DDOS protection or anything similar which recognizes Facebook's crawler as a robot and denies the access.
Any clue? Other social network crawlers seem to be working fine
Best regards
Travis Bell Erabiltzailearen Erantzuna
Urtarrila 11, 2020 egunean 11:14 PM(e)tan
I just pushed a fix for this. Let me know how it looks now. Facebook caches these requests for some amount of time. On some of the links I checked I had to click the "Scrape Again" link for it to pick up updates.
Piplos Erabiltzailearen Erantzuna
Urtarrila 12, 2020 egunean 4:49 AM(e)tan
Thank you very much for fix that! I can confirm it's working now
Regards
schmurtz Erabiltzailearen Erantzuna
Urtarrila 22, 2020 egunean 10:49 AM(e)tan
Yes ! It works again, thank you !
One more question about facebook previews : you explain to me that I can add /fr to the end of the url to get it in a specific language. This trick don't work in facebook previews : the preview still in english if I add "/fr" or "?language=fr-FR". After a click on the url posted on facebook I arrive on the french page of tmdb so the url is good but the preview generated is always in english.
Preview imdb french
Travis Bell Erabiltzailearen Erantzuna
Otsaila 9, 2020 egunean 12:04 PM(e)tan
Hi @schmurtz I have fixed this in the upcoming v5 release. The URL's will start using their properly localized data once it's public. Thanks.
schmurtz Erabiltzailearen Erantzuna
Otsaila 11, 2020 egunean 7:48 AM(e)tan
That's awesome, thanks for the support ! Looking forward this new releas !