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Poster Support
posted by mcuencaSTAFFMOD on 2018 Jeltoqsan 17 at 1:12 PM
Cannot seem to be able to upload a poster. Won't take the image. Met the minimum resolution and everything.
Marr 🇳🇱 jaýaby
2018 Jeltoqsan 17 kúni 3:53 PM ýaqytynda
Ratio? there must be something wrong. Are you sure it's a jpg/jpeg?
Travis Bell jaýaby
2018 Jeltoqsan 17 kúni 10:38 PM ýaqytynda
Also, what's the entry you were trying to upload it to? If it's possible, are you able to upload the image somewhere so that one of us could try and upload it?
mcuenca jaýaby
2019 Mamyr 28 kúni 3:00 PM ýaqytynda
Sorry it took me so long to reply. Trying to upload here: https://www.themoviedb.org/movie/568658-i-ll-be-around?language=en-US
mcuenca jaýaby
2019 Mamyr 28 kúni 3:21 PM ýaqytynda
https://wetransfer.com/downloads/07ccab884829a356ada0ea373a92b64920190528191834/6a3da7c8e48c91b03128e98972f87f3920190528191834/ccc987
ticao2 🇧🇷 pt-BR jaýaby
2019 Mamyr 29 kúni 10:05 AM ýaqytynda
This link you placed sends to download a .zip file, which contains among other things a .psd file.
You need to convert this .psd file to a .jpg file.
Then you can try uploading again.
Only then can it be used here in TMDb.
mcuenca jaýaby
2019 Mamyr 29 kúni 11:50 AM ýaqytynda
Aware of that. Was replying to: "If it's possible, are you able to upload the image somewhere so that one of us could try and upload it?"
Was sending the OG PSD for you folks to make the proper adjustments in order to upload. Still been having issues with it following instructions.
Travis Bell jaýaby
2019 Maýsym 7 kúni 1:21 PM ýaqytynda
Hey @mcuenca,
It looks like the file has been removed, are you able to put it back up so I can take a look? I will try to do it quickly this time so I can get a hold of the file. Sorry for not grabbing it earlier.
mcuenca jaýaby
2019 Maýsym 7 kúni 3:28 PM ýaqytynda
No worries!
Added the font used in case you need it.
https://wetransfer.com/downloads/c6cb77fb6f90a77eb0752b83cb8c884720190607192529/672a5b380787c32ad7b27f4a4ec8ad9220190607192529/a03d9f
Travis Bell jaýaby
2019 Maýsym 10 kúni 10:11 AM ýaqytynda
I had to resize and crop the poster in order to get it resized to 2000x3000. But here you go: https://www.themoviedb.org/movie/568658-i-ll-be-around/images/posters
mcuenca jaýaby
2020 Aqpan 6 kúni 5:57 PM ýaqytynda
Hey, Travis... trying to replace the poster and having the same issues as before. Any pointers?
Banana jaýaby
2020 Aqpan 7 kúni 12:23 AM ýaqytynda
Have you tried googling how to crop and resize images in Photoshop? There are a lot of great tutorials online.
mcuenca jaýaby
2020 Aqpan 7 kúni 3:33 AM ýaqytynda
I'm well aware how to photoshop and we've used several templates; the site still won't accept any. There's one that it apparently uploaded but we still can't see or access it.
mcuenca jaýaby
2020 Aqpan 7 kúni 3:34 AM ýaqytynda
Now we finally see it. Tho not sure how to make it the primary.
Banana jaýaby
2020 Aqpan 7 kúni 4:29 AM ýaqytynda
Set the poster to the right language and upvote it.