Also, what's the entry you were trying to upload it to? If it's possible, are you able to upload the image somewhere so that one of us could try and upload it?
This link you placed sends to download a .zip file, which contains among other things a .psd file.
You need to convert this .psd file to a .jpg file.
Then you can try uploading again.
Only then can it be used here in TMDb.
It looks like the file has been removed, are you able to put it back up so I can take a look? I will try to do it quickly this time so I can get a hold of the file. Sorry for not grabbing it earlier.
I'm well aware how to photoshop and we've used several templates; the site still won't accept any. There's one that it apparently uploaded but we still can't see or access it.
Reply by Marr š³š±
on December 17, 2018 at 3:53 PM
Ratio? there must be something wrong. Are you sure it's a jpg/jpeg?
Reply by Travis Bell
on December 17, 2018 at 10:38 PM
Also, what's the entry you were trying to upload it to? If it's possible, are you able to upload the image somewhere so that one of us could try and upload it?
Reply by mcuenca
on May 28, 2019 at 3:00 PM
Sorry it took me so long to reply. Trying to upload here: https://www.themoviedb.org/movie/568658-i-ll-be-around?language=en-US
Reply by mcuenca
on May 28, 2019 at 3:21 PM
https://wetransfer.com/downloads/07ccab884829a356ada0ea373a92b64920190528191834/6a3da7c8e48c91b03128e98972f87f3920190528191834/ccc987
Reply by ticao2 š§š· pt-BR
on May 29, 2019 at 10:05 AM
This link you placed sends to download a .zip file, which contains among other things a .psd file.
You need to convert this .psd file to a .jpg file.
Then you can try uploading again.
Only then can it be used here in TMDb.
Reply by mcuenca
on May 29, 2019 at 11:50 AM
Aware of that. Was replying to: "If it's possible, are you able to upload the image somewhere so that one of us could try and upload it?"
Was sending the OG PSD for you folks to make the proper adjustments in order to upload. Still been having issues with it following instructions.
Reply by Travis Bell
on June 7, 2019 at 1:21 PM
Hey @mcuenca,
It looks like the file has been removed, are you able to put it back up so I can take a look? I will try to do it quickly this time so I can get a hold of the file. Sorry for not grabbing it earlier.
Reply by mcuenca
on June 7, 2019 at 3:28 PM
No worries!
Added the font used in case you need it.
https://wetransfer.com/downloads/c6cb77fb6f90a77eb0752b83cb8c884720190607192529/672a5b380787c32ad7b27f4a4ec8ad9220190607192529/a03d9f
Reply by Travis Bell
on June 10, 2019 at 10:11 AM
I had to resize and crop the poster in order to get it resized to 2000x3000. But here you go: https://www.themoviedb.org/movie/568658-i-ll-be-around/images/posters
Reply by mcuenca
on February 6, 2020 at 5:57 PM
Hey, Travis... trying to replace the poster and having the same issues as before. Any pointers?
Reply by Banana
on February 7, 2020 at 12:23 AM
Have you tried googling how to crop and resize images in Photoshop? There are a lot of great tutorials online.
Reply by mcuenca
on February 7, 2020 at 3:33 AM
I'm well aware how to photoshop and we've used several templates; the site still won't accept any. There's one that it apparently uploaded but we still can't see or access it.
Reply by mcuenca
on February 7, 2020 at 3:34 AM
Now we finally see it. Tho not sure how to make it the primary.
Reply by Banana
on February 7, 2020 at 4:29 AM
Set the poster to the right language and upvote it.