The Movie Database support
Support → API support
Scraper issue
Skrevet af corleone48STAFFMOD d. 4 november 2018 kl. 11:28 AM
Hello, I've kodi last 18.beta 5 / last scraper addons 5.1.4 I can't scrap with tmdb on my computer, it says : "Can't connect to remote server"
- I've formated my computer and re install windows, reinstall all kodi, and the issue is still here.. any idea ?
- every other scrap (tv shows) work...
- I put my API number in every tmdb.xml I found (program file and app data)
I've done the same installation on another computer in my home and it works....
Any idea ?
Svar af Travis Bell
d. 6 november 2018 kl. 3:40 PM
Hi @corleone48,
Unless you're getting a specific error from TMDb I am unfortunately not really able to help troubleshoot problems with 3rd party software. I don't use Kodi, nor do I have any knowledge about how to track down issues.
My suggestion would be to head over to the Kodi forums and post your issue there. They will be able to tell you how to enable logging and figure out what's actually going on.
Cheers.