The Movie Database support
Support → API support
Internal error: Something went wrong, contact TMDb
Skrevet af gpvistaSTAFFMOD d. 11 juni 2018 kl. 2:44 PM
I'm getting an internal error with GET /3/tv/80068?api_key=####&id=80068&append_to_response=credits%2Cvideos
ERROR: { Error: Internal Server Error
Jun 11 11:43:10 stardust-backend app/importer.1: statusMessage: 'Internal Server Error',
Jun 11 11:43:10 stardust-backend app/importer.1: text: '{"status_code":11,"status_message":"Internal error: Something went wrong, contact TMDb."}',
Jun 11 11:43:10 stardust-backend app/importer.1: text: '{"status_code":11,"status_message":"Internal error: Something went wrong, contact TMDb."}',
Jun 11 11:43:10 stardust-backend app/importer.1: status_message: 'Internal error: Something went wrong, contact TMDb.' },
Jun 11 11:43:10 stardust-backend app/importer.1: 'cache-control': 'public, max-Error: work_helper(tv): handler(): { Error: Internal Server Error
Jun 11 11:43:10 stardust-backend app/importer.1: statusMessage: 'Internal Server Error',
Jun 11 11:43:10 stardust-backend app/importer.1: text: '{"status_code":11,"status_message":"Internal error: Something went wrong, contact TMDb."}',
Jun 11 11:43:10 stardust-backend app/importer.1: text: '{"status_code":11,"status_message":"Internal error: Something went wrong, contact TMDb."}',
Jun 11 11:43:10 stardust-backend app/importer.1: status_message: 'Internal error: Something went wrong, contact TMDb.' },
Jun 11 11:43:10 stardust-backend app/importer.1: serverError: true,
Jun 11 11:43:10 stardust-backend app/importer.1: error:
Jun 11 11:43:10 stardust-backend app/importer.1: { Error: cannot GET /3/tv/80068?api_key=f8d43e59fad0990d368f07901fbea493&id=80068&append_to_response=credits%2Cvideos (500)
Jun 11 11:43:10 stardust-backend app/importer.1: at Response.toError (/app/node_modules/superagent/lib/node/response.js:106:13)
Jun 11 11:43:10 stardust-backend app/importer.1: text: '{"status_code":11,"status_message":"Internal error: Something went wrong, contact TMDb."}',
Jun 11 11:43:10 stardust-backend app/importer.1: serverError: true,
Jun 11 11:43:10 stardust-backend app/importer.1: error:
Jun 11 11:43:10 stardust-backend app/importer.1: { Error: cannot GET /3/tv/80068?api_key=f8d43e59fad0990d368f07901fbea493&id=80068&append_to_response=credits%2Cvideos (500)
Jun 11 11:43:10 stardust-backend app/importer.1: at Response.toError (/app/node_modules/superagent/lib/node/response.js:106:13)
Jun 11 11:43:10 stardust-backend app/importer.1: text: '{"status_code":11,"status_message":"Internal error: Something went wrong, contact TMDb."}',
Svar af gpvista
d. 12 juni 2018 kl. 2:15 PM
Still happening
Svar af Marr 🇳🇱
d. 12 juni 2018 kl. 3:37 PM
I edited your text to edit out your API key (you shouldn't publish it anywhere!), and to make your code/error readable.
Also, I think I know what might be the issue. You're querying a deleted tv series:
https://www.themoviedb.org/tv/80068
Somehow, I can still find it when searching though... strange!
https://www.themoviedb.org/search?query=moon+of+seoul
http://prntscr.com/ju6lm1
Svar af gpvista
d. 12 juni 2018 kl. 3:40 PM
Thanks!
Shouldn't querying a deleted show give 404 or something? Not "internal error"?
Svar af gpvista
d. 13 juni 2018 kl. 4:39 PM
Still happening.
500 Error means something going wrong in TMDB api itself