@genplant29 said:

It appears that because you were a poster on that thread, with comments still present there (also your avatar still appears there under "Users In This Discussion"), that the thread continues to be available and visible to you only if you manually seek it out or use a saved link, otherwise it's invisible on what you are able to readily see of threads listed on the Support (or any other) forum while an Ignore of an OP is in effect.

Yes, but from a user's perspective, that doesn't make sense as a feature. PT100 and I should still be able to see the thread on the main support page and then click on the link and go to the thread, where others' posts (and the OP of the ignored user) are still to be found. The thread should still be reachable from the main support page's thread listing, not just from a search or the browser history.

And the problem is worse than that, because I have now been able to reproduce the original problem again today that we discussed before, but that you apparently couldn't reproduce. Here is a screenshot of what happened just now when I re-ignored the OP. As you can see, after again ignoring the OP, the original first message from the OP is still there, but everyone else's messages are missing!!! How ridiculous!

Neither of those phenomena make any sense whatsoever from a user's perspective. It is clearly a reproducible bug (or ill-advised design feature?), although the second problem seems to come and go, since it can't be reproduced always. But my screenshot proves that it does happen.

@Moon_Doggie said:

@genplant29 said:

It appears that because you were a poster on that thread, with comments still present there (also your avatar still appears there under "Users In This Discussion"), that the thread continues to be available and visible to you only if you manually seek it out or use a saved link, otherwise it's invisible on what you are able to readily see of threads listed on the Support (or any other) forum while an Ignore of an OP is in effect.

Yes, but from a user's perspective, that doesn't make sense as a feature. PT100 and I should still be able to see the thread on the main support page and then click on the link and go to the thread, where others' posts (and the OP of the ignored user) are still to be found. The thread should still be reachable from the main support page's thread listing, not just from a search or the browser history.

And the problem is worse than that, because I have now been able to reproduce the original problem again today that we discussed before, but that you apparently couldn't reproduce. Here is a screenshot of what happened just now when I re-ignored the OP. As you can see, after again ignoring the OP, the original first message from the OP is still there, but everyone else's messages are missing!!! How ridiculous!

Hey, MD, thanks for the screenshot proving the original bug. It's clearly a bug, because it does the opposite of what it is supposed to do: it "ignores" all the posts except the OP from the ignored user. Totally backwards.

Neither of those phenomena make any sense whatsoever from a user's perspective. It is clearly a reproducible bug (or ill-advised design feature?), although the second problem seems to come and go, since it can't be reproduced always. But my screenshot proves that it does happen.

One could call it a bug, or one could call it a really bad design feature. Either way, it just doesn't make sense from a user's perspective. In fact, it is reminiscent of the bad design feature that Travis fixed previously, whereby an OP could delete his/her first post and thus wipe out the whole thread. Remember when that happened to Travis after he spent a lot of time responding to the thread, and the OP just wiped it all out by deleting his OP? Travis was hopping mad, and he fixed that feature in a hurry!

Well, the bug your screenshot proves, and the other problem of the entire thread disappearing from the support forum page's thread listing, really have essentially the same effect as that other problem that Travis fixed quickly, and I think these two new issues should also be fixed.

@pt100 said:

One could call it a bug, or one could call it a really bad design feature. Either way, it just doesn't make sense from a user's perspective. In fact, it is reminiscent of the bad design feature that Travis fixed previously, whereby an OP could delete his/her first post and thus wipe out the whole thread. Remember when that happened to Travis after he spent a lot of time responding to the thread, and the OP just wiped it all out by deleting his OP? Travis was hopping mad, and he fixed that feature in a hurry!

Well, the bug your screenshot proves, and the other problem of the entire thread disappearing from the support forum page's thread listing, really have essentially the same effect as that other problem that Travis fixed quickly, and I think these two new issues should also be fixed.

You guys are right, of course. It's a really bad design feature that penalizes the ignorer by wiping out the whole thread for just the ignorer. Makes no sense at all. A better solution would be to wipe out all the ignored person's posts except the one that started the thread, preserving all other posts and making the thread available for the ignorer from the main support forum page's threads list. It would be O.K. to preserve the OP's first post, because the first post is not likely to be offensive. Usually, it's only later on that someone becomes annoying and becomes ignored.

But, as I recall, this was discussed a few months ago, and the clumsy implementation that currently exists will likely stay in place.

Here's something you might try. Before ignoring the OP in a thread, set up email notifications for that thread. Then ignore the OP and see if you might still get notifications that will get you to the thread, even if the thread doesn't appear on the main suppport forum's thread listing. I don't know if it will work, but you might give it a try as a workaround for what I agree is a crummy design feature.

@ZurichGnome said:

Here's something you might try. Before ignoring the OP in a thread, set up email notifications for that thread. Then ignore the OP and see if you might still get notifications that will get you to the thread, even if the thread doesn't appear on the main suppport forum's thread listing. I don't know if it will work, but you might give it a try as a workaround for what I agree is a crummy design feature.

Hi, Gnome. Thanks for the suggestion, but it doesn't work. I guess we just have to deal w/the seemingly unfair special advantage the system awards to an OP over the person who wants to ignore them.