Just what it says in the title. Posters either do not load or take forever to load. I am using high-speed internet, so I know that isn't the problem. The site worked fine for me, a couple of weeks ago.
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Reply by janar
on January 29, 2018 at 4:17 AM
@RoguePilot wrote:
Travis replied in a content issue report three days ago:
"We've been re-generating our image cache and it has caused some slow image generation. Every day it's getting more and more stable."
I guess that means we have to be patient.
Reply by Travis Bell
on January 29, 2018 at 12:39 PM
Hi @RoguePilot,
You probably can't see that discusison since it's private but what @janar72 said is correct. Images are just a bit slower than normal but everything is coming back to normal. It's been happening for a week, and all said until we're back to normal is probably 1 more week.
I'm not really aware of any images not loading at all, is there an example you have?
Reply by RoguePilot
on January 29, 2018 at 1:42 PM
OK. Thanks for the reply. Just random images, really. I'll try and be more patient. :)
Reply by MAthePA
on January 31, 2018 at 4:56 PM
Almost every non-Enlish poster has the infinite load routine. The interesting thing is: they load normally after we tag a person on them. No person - no way.
Reply by Travis Bell
on January 31, 2018 at 5:07 PM
When you say "tag a person" where/what are you referring to exactly?
Reply by MAthePA
on January 31, 2018 at 5:16 PM
When open a movie page, we see the poster, click on it "to open". If non-English poster, it opens blank but we see an option to tag a person (actor or actress that are pictured there). When I tagged a person last week, the poster loaded normally, but it's insane - I checked it after you reply, and it has the worser effect now... I see the hole blank after tagging, no options any more for the poster. P.S.: for example, try this one: https://www.themoviedb.org/movie/12102-kramer-vs-kramer?language=en-US https://www.themoviedb.org/movie/12102-kramer-vs-kramer?language=uk-UA
Reply by Travis Bell
on January 31, 2018 at 5:18 PM
Oh, ya, that specific image needs to be updated. It's currently trying to load an invalid size. So it won't work until I fix it. I'm in the middle of some stuff that might not make it out today but tomorrow for sure.
Reply by MAthePA
on January 31, 2018 at 5:20 PM
the image is correct 1000x1500
Reply by Travis Bell
on January 31, 2018 at 5:32 PM
Ya, those are trying to load a w640 image which is now invalid.
https://image.tmdb.org/t/p/w640/oyYtH37h8rLUxlERoD49losVvlg.jpg
I'll get the proper sizes updated tomorrow.
Reply by Travis Bell
on January 31, 2018 at 6:58 PM
I found enough time to squeeze this in today before I head home. The "expanded" images should be working now.
Reply by MAthePA
on January 31, 2018 at 7:05 PM
Yes, "just a bit slower than normal" as stated above, but they work now. Thank you