I'm had tried to change email in my account settings, but button "Save" in settings is locked.
I just tried it myself: The button "Save" is locked for me too, at first. But when I enter the same new email in both data fields, the button unlocks for me and I can click on "Save" (I didn't prodcede, but it's clickable).
If this doesn't work for you, I'm afraid only Travis can help you out when he reads this.
I'm had tried to change email in my account settings, but button "Save" in settings is locked.
I just tried it myself: The button "Save" is locked for me too, at first. But when I enter the same new email in both data fields, the button unlocks for me and I can click on "Save" (I didn't prodcede, but it's clickable).
If this doesn't work for you, I'm afraid only Travis can help you out when he reads this.
When button "Save" is clickable I can click on "Save" with only new email, old email gives me error "There were some validation errors...
Email has already been taken"
When button "Save" is clickable and I can click on "Save" with only new email, old email gives me error "There were some validation errors... Email has already been taken"
Reply by janar
on December 31, 2017 at 1:21 PM
@HarshNoise wrote:
Did you try to change it in your account settings? Go to this page:
https://www.themoviedb.org/settings/account
In the first data field, that's your current email. Try to change it by clicking on "Change?" and follow the instructions.
However, this is a long shot; it's possible that won't work because your old email is blocked via the deleted account.
If that's the case, only Travis can help you out when he reads this topic, I guess.
Reply by HarshNoise
on January 1, 2018 at 2:43 AM
I'm had tried to change email in my account settings, but button "Save" in settings is locked.
Reply by janar
on January 1, 2018 at 4:12 AM
@HarshNoise wrote:
I just tried it myself: The button "Save" is locked for me too, at first. But when I enter the same new email in both data fields, the button unlocks for me and I can click on "Save" (I didn't prodcede, but it's clickable).
If this doesn't work for you, I'm afraid only Travis can help you out when he reads this.
Reply by HarshNoise
on January 1, 2018 at 4:27 AM
When button "Save" is clickable I can click on "Save" with only new email, old email gives me error "There were some validation errors... Email has already been taken"
Reply by janar
on January 1, 2018 at 4:31 AM
@HarshNoise wrote:
Okay, in this case, only Travis can help out.
Reply by Travis Bell
on January 2, 2018 at 6:30 PM
@HarshNoise You can email me at travis@themoviedb.org with your original email and I'll remove it.
Cheers.