Soporte de The Movie Database

Im deleted my account and create new account, but i still want use my old email on new account. How to do it?

6 respuestas (en la página 1 de 1)

Jump to last post

@HarshNoise wrote:

Im deleted my account and create new account, but i still want use my old email on new account. How to do it?

Did you try to change it in your account settings? Go to this page:

https://www.themoviedb.org/settings/account

In the first data field, that's your current email. Try to change it by clicking on "Change?" and follow the instructions.

However, this is a long shot; it's possible that won't work because your old email is blocked via the deleted account.

If that's the case, only Travis can help you out when he reads this topic, I guess.

@janar72 said:

@HarshNoise wrote:

Im deleted my account and create new account, but i still want use my old email on new account. How to do it?

Did you try to change it in your account settings? Go to this page:

https://www.themoviedb.org/settings/account

In the first data field, that's your current email. Try to change it by clicking on "Change?" and follow the instructions.

However, this is a long shot; it's possible that won't work because your old email is blocked via the deleted account.

If that's the case, only Travis can help you out when he reads this topic, I guess.

I'm had tried to change email in my account settings, but button "Save" in settings is locked.

@HarshNoise wrote:

I'm had tried to change email in my account settings, but button "Save" in settings is locked.

I just tried it myself: The button "Save" is locked for me too, at first. But when I enter the same new email in both data fields, the button unlocks for me and I can click on "Save" (I didn't prodcede, but it's clickable).

If this doesn't work for you, I'm afraid only Travis can help you out when he reads this. camel

@janar72 said:

@HarshNoise wrote:

I'm had tried to change email in my account settings, but button "Save" in settings is locked.

I just tried it myself: The button "Save" is locked for me too, at first. But when I enter the same new email in both data fields, the button unlocks for me and I can click on "Save" (I didn't prodcede, but it's clickable).

If this doesn't work for you, I'm afraid only Travis can help you out when he reads this. camel

When button "Save" is clickable I can click on "Save" with only new email, old email gives me error "There were some validation errors... Email has already been taken"

@HarshNoise wrote:

When button "Save" is clickable and I can click on "Save" with only new email, old email gives me error "There were some validation errors... Email has already been taken"

Okay, in this case, only Travis can help out.

@HarshNoise You can email me at travis@themoviedb.org with your original email and I'll remove it.

Cheers.

¿No encuentras una película o serie? Inicia sesión para crearla:

Global

s centrar la barra de búsqueda
p abrir menú de perfil
esc cierra una ventana abierta
? abrir la ventana de atajos del teclado

En las páginas multimedia

b retrocede (o a padre cuando sea aplicable)
e ir a la página de edición

En las páginas de temporada de televisión

(flecha derecha) ir a la temporada siguiente
(flecha izquierda) ir a la temporada anterior

En las páginas de episodio de televisión

(flecha derecha) ir al episodio siguiente
(flecha izquierda) ir al episodio anterior

En todas las páginas de imágenes

a abrir la ventana de añadir imagen

En todas las páginas de edición

t abrir la sección de traducción
ctrl+ s enviar formulario

En las páginas de discusión

n crear nueva discusión
w cambiar el estado de visualización
p cambiar público/privado
c cambiar cerrar/abrir
a abrir actividad
r responder a la discusión
l ir a la última respuesta
ctrl+ enter enviar tu mensaje
(flecha derecha) página siguiente
(flecha izquierda) página anterior

Configuraciones

¿Quieres puntuar o añadir este elemento a una lista?

Iniciar sesión