I'm had tried to change email in my account settings, but button "Save" in settings is locked.
I just tried it myself: The button "Save" is locked for me too, at first. But when I enter the same new email in both data fields, the button unlocks for me and I can click on "Save" (I didn't prodcede, but it's clickable).
If this doesn't work for you, I'm afraid only Travis can help you out when he reads this.
I'm had tried to change email in my account settings, but button "Save" in settings is locked.
I just tried it myself: The button "Save" is locked for me too, at first. But when I enter the same new email in both data fields, the button unlocks for me and I can click on "Save" (I didn't prodcede, but it's clickable).
If this doesn't work for you, I'm afraid only Travis can help you out when he reads this.
When button "Save" is clickable I can click on "Save" with only new email, old email gives me error "There were some validation errors...
Email has already been taken"
When button "Save" is clickable and I can click on "Save" with only new email, old email gives me error "There were some validation errors... Email has already been taken"
Contestado por janar
el 31 de diciembre de 2017 a las 13:21
@HarshNoise wrote:
Did you try to change it in your account settings? Go to this page:
https://www.themoviedb.org/settings/account
In the first data field, that's your current email. Try to change it by clicking on "Change?" and follow the instructions.
However, this is a long shot; it's possible that won't work because your old email is blocked via the deleted account.
If that's the case, only Travis can help you out when he reads this topic, I guess.
Contestado por HarshNoise
el 1 de enero de 2018 a las 02:43
I'm had tried to change email in my account settings, but button "Save" in settings is locked.
Contestado por janar
el 1 de enero de 2018 a las 04:12
@HarshNoise wrote:
I just tried it myself: The button "Save" is locked for me too, at first. But when I enter the same new email in both data fields, the button unlocks for me and I can click on "Save" (I didn't prodcede, but it's clickable).
If this doesn't work for you, I'm afraid only Travis can help you out when he reads this.
Contestado por HarshNoise
el 1 de enero de 2018 a las 04:27
When button "Save" is clickable I can click on "Save" with only new email, old email gives me error "There were some validation errors... Email has already been taken"
Contestado por janar
el 1 de enero de 2018 a las 04:31
@HarshNoise wrote:
Okay, in this case, only Travis can help out.
Contestado por Travis Bell
el 2 de enero de 2018 a las 18:30
@HarshNoise You can email me at travis@themoviedb.org with your original email and I'll remove it.
Cheers.