We just created the account, now when we log in, we are greeted with "Oops... we can't find the page you're looking for." We can edit our account settings, edit our profile, but we cannot view our profile, discussions, etc.
Also, when we tried registering, it said our email address is already in use. This, I suspect, is because of a previous TMDB account that we had which we've since closed that used our email address. Obviously closing that account didn't release our email address. Please remove R.K.HelZim@GMail.com from your database so we can switch our newly-created account to this email address.
Thank you.
Regards,
KLiNK
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Contestado por Travis Bell
el 17 de octubre de 2017 a las 23:56
The not found error is because if the ampersand in your username. It's technically not an allowed character, I just keep forgetting to block it.
I can remove the previous email tomorrow when I get to work. We've had problems with users gaming different parts of the system (ratings, edits) which is why the check is there.
Contestado por tmdb52258624
el 18 de octubre de 2017 a las 09:44
Can you please change the user name to read REEtA_and_KLiNK. Thank you.
Regards,
KLiNK
Contestado por Travis Bell
el 19 de octubre de 2017 a las 11:10
Hi there,
I've updated your username and removed the original email record. I would suggest logging out and back in to make sure your session is updated properly.
Contestado por tmdb52258624
el 21 de octubre de 2017 a las 03:54
Thank you.
Regards,
KLiNK