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Can not open my lists
posté par tmdb19939063STAFFMOD le 13 septembre 2017 à 09h26
Hi,
I get this error when try to open my lists. All myl lists went wrong. "Oops!—We've run into a snag! There was a problem trying to load this page. If you would like to share what happened, please let us know on the forums." I hope moderators see this forum. Please fix it. Thanks
Réponse de Travis Bell
le 13 septembre 2017 à 18h49
Hi @Farkaskoma What's a link to one of the lists you're having a problem with? I'll take a look and get it fixed.
Thanks.
Réponse de tmdb19939063
le 14 septembre 2017 à 01h05
Hi,
Here it is:
https://www.themoviedb.org/list/32848
https://www.themoviedb.org/list/33738
https://www.themoviedb.org/list/33731
Thank you in advance!
Réponse de tmdb19939063
le 15 septembre 2017 à 01h55
Hi again, I sadly realized I can't open not only my lists I can't open others lists too.
Réponse de Excel66
le 17 septembre 2017 à 14h21
Same for me like at Farkaskoma! All my list cannot be loaded. Get the same message.
Tried with Chrome, deleted all cached items, cookies, etc... then restart... no help. Tried with Edge too, it is the same error.
Could somebody help me in this issue?
Réponse de Travis Bell
le 18 septembre 2017 à 10h44
There was an error in the translation file for Hungarian which is what was causing the list problem. @Farkaskoma You should be able to see your lists again.
@Excel66 Are you browsing the site in Hungarian as well?
Réponse de tmdb19939063
le 18 septembre 2017 à 12h51
Thank you very much Trevis!
Réponse de Excel66
le 18 septembre 2017 à 13h34
Yes I am. Thanks your great help and support, I can open now my lists :)
There is a minor problem still on the list pages, please check the pic: http://www.kepfeltoltes.eu/images/hdd1/2017/09/18/107TMDB.png
Réponse de Travis Bell
le 18 septembre 2017 à 13h44
@Excel66 Odd that I didn't see that when I was testing but I'll take a look. Thanks for the report!
Réponse de Travis Bell
le 20 septembre 2017 à 12h33
@Excel66 Is the missing translation message fixed for you now?
Réponse de Excel66
le 20 septembre 2017 à 13h22
Yes. Everything is perfect. Thanks your great support! :)