The Movie Database Support
Support → API Support
Suspended API key
posted by rusty333STAFFMOD on August 7, 2017 at 9:23 AM
Hello, im getting this error while i want to update tv show database. Im using tmdb scraper for both, tv shows and movies, movie scraper works fine. I dont even know what api key is, i didnt created any. Getting same error for like 2 months.
15:13:02.741 T:1311765408 NOTICE: VideoInfoScanner: Starting scan ..
15:13:14.159 T:1311765408 ERROR: CCurlFile::FillBuffer - Failed: HTTP returned error 401
15:13:14.159 T:1311765408 ERROR: CCurlFile::Open failed with code 401 for http://api.themoviedb.org/3/tv/60625?api_key=f7f51775877e0bb6703520952b3c7840&language=cs
15:13:14.159 T:1311765408 ERROR: Run: Unable to parse web site
15:13:14.160 T:1311765408 WARNING: No information found for item 'smb://DONAS/Serialy/Rick.And.Morty.2013.EN/', it won't be added to the library.
15:13:14.816 T:1311765408 ERROR: CCurlFile::FillBuffer - Failed: HTTP returned error 401
15:13:14.816 T:1311765408 ERROR: CCurlFile::Open failed with code 401 for http://api.themoviedb.org/3/tv/2190?api_key=f7f51775877e0bb6703520952b3c7840&language=cs
15:13:14.816 T:1311765408 ERROR: Run: Unable to parse web site
15:13:14.816 T:1311765408 WARNING: No information found for item 'smb://DONAS/Serialy/South.Park.1997.EN/', it won't be added to the library.
15:13:20.638 T:1311765408 ERROR: CCurlFile::FillBuffer - Failed: HTTP returned error 401
15:13:20.638 T:1311765408 ERROR: CCurlFile::Open failed with code 401 for http://api.themoviedb.org/3/tv/70881?api_key=f7f51775877e0bb6703520952b3c7840&language=cs
15:13:20.638 T:1311765408 ERROR: Run: Unable to parse web site
15:13:20.639 T:1311765408 WARNING: No information found for item 'smb://DONAS/Serialy/Boruto.Naruto.Next.Generations.2017.JPN/', it won't be added to the library.
15:13:21.077 T:1311765408 NOTICE: VideoInfoScanner: Finished scan. Scanning for video info took 00:18
{"status_code":10,"status_message":"Suspended API key: Access to your account has been suspended, contact TMDb."}
Reply by Travis Bell
on August 7, 2017 at 11:13 AM
Hi @rusty333 Yes, it looks like that is Kodi's old API key. We blocked it a number of months ago. They pushed an update on their end that has an updated working API key. Make sure to update.
If you continue to have problems I recommend contacting them for support as I won't be able to help much.
Cheers.
Reply by rusty333
on August 7, 2017 at 4:24 PM
Hi, thanks for reply, but im disapointed... i installed fresh newest kodi on my pc and its the same problem. Primary im using rpi with openelec 8.0.2 But when i do clean database scan, its working. So it must be something wrong with mysql db. I know you cant help me more, anyway thanks.
Reply by rusty333
on August 9, 2017 at 4:11 AM
solution: mysql database > MyVideos107 > tvshow > column "c10"
change api key