The Movie Database Support
Support → API Support
500 Internal Error on Review Endpoint
posted by Nikolas MavropoylosSTAFFMOD on May 22, 2017 at 5:06 PM
There's an error with the Review Endpoint take a look at the following screenshot.
{
"status_code": 11,
"status_message": "Internal error: Something went wrong, contact TMDb."
}
Screenshot: http://www.devian.gr/review500.png
Reply by Stalli
on May 23, 2017 at 8:41 AM
I have the same problem with Get film recommendations function.
Reply by Nikolas Mavropoylos
on May 23, 2017 at 9:20 AM
It seems i can get the recommendations, what Movie id does that to you?
Reply by Stalli
on May 23, 2017 at 9:31 AM
620
Reply by Nikolas Mavropoylos
on May 23, 2017 at 9:33 AM
Are you sure? Seems ok from here.
http://www.devian.gr/recommendations200.png
Reply by Stalli
on May 23, 2017 at 9:35 AM
Yes, the same query.
Reply by Nikolas Mavropoylos
on May 23, 2017 at 9:44 AM
Maybe you have cached results, try from different browser,
Reply by Stalli
on May 23, 2017 at 9:48 AM
Indeed, thanks a lot.
Reply by Travis Bell
on May 23, 2017 at 11:02 AM
@ProIcons That might just be an issue with Stoplight (our API docs provider). A real world request seems to be working for me:
Are you seeing any failures when hitting api.themoviedb.org directly?
Reply by Nikolas Mavropoylos
on May 23, 2017 at 11:33 AM
Hello, i was querying a TV Series Review, I guess they are not supported yet? if you see closely my screenshot you will see that the endpoint is /review not /movie/{id}/reviews
Reply by Travis Bell
on May 23, 2017 at 11:46 AM
Indeed, the TV reviews is not hooked up on the API yet. It was actually only just recently enabled on the website. I'll try to get that fixed soon. Thanks for the reminder.
Reply by Nikolas Mavropoylos
on May 23, 2017 at 11:49 AM
Where can i reach you to let you know for some irrelevant things with this issue, but relevant with the api?
Reply by Travis Bell
on May 23, 2017 at 11:58 AM
Here is fine. By the way, the ticket for the TV reviews throwing an error is here.
Reply by Nikolas Mavropoylos
on May 23, 2017 at 12:01 PM
I noticed some typos, some undocumented endpoints, on the docs,
And something that requires a more private talk.
Reply by Travis Bell
on May 23, 2017 at 12:30 PM
You can create a new discussion and make it private if you want. No one but you and I will be able to see it.
Reply by Nikolas Mavropoylos
on May 23, 2017 at 12:39 PM
done