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Unable to access Api Docs
Movie MentorSTAFFMOD 发布于 2016 年 11 月 06 日 3:39上午
Hello guys i am getting infinite Api docs loading problem today. The day before yesterday i had no problem but currently there is infinite loading problem. Is there any maintenance for Api ? And after waiting for 5 minutes it shows "This API version does not have any published documentation."
Travis Bell 的回复
于 2016 年 11 月 06 日 10:35上午
Hi @mitab86 This is a known issue and we're currently working with StopLight to get it fixed. They're hoping to have it solved in the next day or two.
Thanks for your patience.
hk484557@gmail.com 的回复
于 2016 年 11 月 07 日 1:25上午
Me too facing same problem.
Travis Bell 的回复
于 2016 年 11 月 07 日 2:23下午
Hi guys,
Can you give it a try now?
hk484557@gmail.com 的回复
于 2016 年 11 月 07 日 10:24下午
Thank you, seems like it is solved now. Hope that it will never disappear again.
anilkumar_416 的回复
于 2017 年 07 月 12 日 4:16下午
Now I am unable to open API Docs getting same infinite loop what to do?
Travis Bell 的回复
于 2017 年 07 月 12 日 4:48下午
@anilkumar_416 Our docs are hosted by Stoplight so there isn't really anything I can do but email in to their support. Having said that though, I am not seeing any problems myself so some more information would be helpful.
Have you tried force-refrshing (shift-refresh on most platforms)?
anilkumar_416 的回复
于 2017 年 07 月 13 日 1:38上午
Hi, Travis Bell Now Working. Thanks !
jaimie.avery 的回复
于 2018 年 07 月 19 日 3:26下午
I'm having the same issue! (Multiple times)
Looks like there is a hosting issue with your chosen provider spotlight.io. None of the api docs are working on there (even there ""own!).
"https://help.stoplight.io/" is failing on xhr call to https://s3.amazonaws.com/api-docs.io/help.stoplight.io.json (likewise with yours "developers.themoviedb.org.json") yet their ops status page reports that all is rosy! It's giving an ERR_TIMED_OUT response.
Can you please kick them again and/or share your Swagger/RAML spec (that would really help).
Thanks
Travis Bell 的回复
于 2018 年 07 月 19 日 3:47下午
Hi Jaimie,
It's working ok for me in Canada, what region are you in? I'll email them and ask once I have that info.
jaimie.avery 的回复
于 2018 年 07 月 19 日 3:51下午
Thanks, I'm just in a chat with them. Its because i'm in the UK and the response times/file download is to much for there east coast server.
jaimie.avery 的回复
于 2018 年 07 月 19 日 3:52下午
Just had this response from them:
"Unfortunately TMDB is still using the Classic version of our documentation product so the documentation will be much slower. You can reach out to them and ask them to migrate their documentation over to Stoplight Next for much faster load speeds."
jaimie.avery 的回复
于 2018 年 07 月 19 日 3:57下午
Would it be possible for you to share your Swagger/RAML spec with me please?
Travis Bell 的回复
于 2018 年 07 月 19 日 3:59下午
Last time I looked into migrating to Next, their migrator wasn't up to snuff and didn't delivery parity to what is currently online and I don't have the time to re-do all the docs. That is a significant effort (there's over 150 endpoints documented).
What I can do later today or tomorrow is stand up a temporary test migration and we can see how it looks. I'll let you know when the test site is live.
jaimie.avery 的回复
于 2018 年 07 月 19 日 4:05下午
Awesome Sir, you are a superstar... (let's hope it's matured!)