Suport de The Movie Database
Suport → General
Unable to access Api Docs
publicat per Movie MentorSTAFFMOD el dia 6 r de 2016 a les 3:39 A.M.
Hello guys i am getting infinite Api docs loading problem today. The day before yesterday i had no problem but currently there is infinite loading problem. Is there any maintenance for Api ? And after waiting for 5 minutes it shows "This API version does not have any published documentation."
Resposta per Travis Bell
el 6 r de 2016 a les 10:35 A.M.
Hi @mitab86 This is a known issue and we're currently working with StopLight to get it fixed. They're hoping to have it solved in the next day or two.
Thanks for your patience.
Resposta per hk484557@gmail.com
el 7 r de 2016 a les 1:25 A.M.
Me too facing same problem.
Resposta per Travis Bell
el 7 r de 2016 a les 2:23 P.M.
Hi guys,
Can you give it a try now?
Resposta per hk484557@gmail.com
el 7 r de 2016 a les 10:24 P.M.
Thank you, seems like it is solved now. Hope that it will never disappear again.
Resposta per anilkumar_416
el 12 g de 2017 a les 4:16 P.M.
Now I am unable to open API Docs getting same infinite loop what to do?
Resposta per Travis Bell
el 12 g de 2017 a les 4:48 P.M.
@anilkumar_416 Our docs are hosted by Stoplight so there isn't really anything I can do but email in to their support. Having said that though, I am not seeing any problems myself so some more information would be helpful.
Have you tried force-refrshing (shift-refresh on most platforms)?
Resposta per anilkumar_416
el 13 g de 2017 a les 1:38 A.M.
Hi, Travis Bell Now Working. Thanks !
Resposta per jaimie.avery
el 19 g de 2018 a les 3:26 P.M.
I'm having the same issue! (Multiple times)
Looks like there is a hosting issue with your chosen provider spotlight.io. None of the api docs are working on there (even there ""own!).
"https://help.stoplight.io/" is failing on xhr call to https://s3.amazonaws.com/api-docs.io/help.stoplight.io.json (likewise with yours "developers.themoviedb.org.json") yet their ops status page reports that all is rosy! It's giving an ERR_TIMED_OUT response.
Can you please kick them again and/or share your Swagger/RAML spec (that would really help).
Thanks
Resposta per Travis Bell
el 19 g de 2018 a les 3:47 P.M.
Hi Jaimie,
It's working ok for me in Canada, what region are you in? I'll email them and ask once I have that info.
Resposta per jaimie.avery
el 19 g de 2018 a les 3:51 P.M.
Thanks, I'm just in a chat with them. Its because i'm in the UK and the response times/file download is to much for there east coast server.
Resposta per jaimie.avery
el 19 g de 2018 a les 3:52 P.M.
Just had this response from them:
"Unfortunately TMDB is still using the Classic version of our documentation product so the documentation will be much slower. You can reach out to them and ask them to migrate their documentation over to Stoplight Next for much faster load speeds."
Resposta per jaimie.avery
el 19 g de 2018 a les 3:57 P.M.
Would it be possible for you to share your Swagger/RAML spec with me please?
Resposta per Travis Bell
el 19 g de 2018 a les 3:59 P.M.
Last time I looked into migrating to Next, their migrator wasn't up to snuff and didn't delivery parity to what is currently online and I don't have the time to re-do all the docs. That is a significant effort (there's over 150 endpoints documented).
What I can do later today or tomorrow is stand up a temporary test migration and we can see how it looks. I'll let you know when the test site is live.
Resposta per jaimie.avery
el 19 g de 2018 a les 4:05 P.M.
Awesome Sir, you are a superstar... (let's hope it's matured!)