The Movie Database Support Forum
Support → API-Support
application problem
Verfasst von shanodnanSTAFFMOD am 19. Mai 2016 um 11:04
My application don't seems to load up any videos. It keeps giving me the reply Couldn't load the video". How do I rectify this problem?
Antwort von Travis Bell
am 19. Mai 2016 um 11:06
Hi shanodnan,
When you say doesn't load, what exactly are you referring to? A call to YouTube? Or a call to the TMDb API?
Antwort von shanodnan
am 19. Mai 2016 um 11:12
Well, either of two that is responsible to make it work
Antwort von Travis Bell
am 19. Mai 2016 um 11:36
A valid call to the API looks like this (with a valid API key of course):
But I'm still not clear on the issue. Are you using a third party application or are you coding this yourself? You don't seem to have an API key...
Antwort von shanodnan
am 19. Mai 2016 um 16:30
I'm using a third party application, window phone 8.1, Lumia model 535.
Antwort von Travis Bell
am 19. Mai 2016 um 17:35
Hi shanodnan,
I would recommend contacting the developer of the application. We don't provide customer support for 3rd party apps.
Cheers!
Antwort von shanodnan
am 19. Mai 2016 um 17:41
Thanks Travis, you've been helpful and I will do just as you recommended.
Best regards!