The Movie Database Support

What does this error indicate? I'm getting it while trying to add languages, adjust runtime, and various other tweaks to a new film I added.

My account is brand new. Is there a limit on edits by new people or something?

Film here: https://www.themoviedb.org/movie/252561-the-ralph-stanley-story

If anyone wants to, the runtime needs to be changed to 80 minutes, and the spoken language is English. I can't edit either one, it just gives me "Failure: There was a problem saving your changes".

6 replies (on page 1 of 1)

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If all you're getting is the red "There was a problem" that means there's something causing saves to fail (a full server error).

I just looked into it and I'll actually have to push a fix for this. I've created a ticket for it and will look into it today.

Cheers.

Wow, you're on the ball! Thanks for looking into this.

That movie should be saving now.

Cheers and no problem!

@bloodyredrum said:
Hi, I am having this exact issue when trying to add a new title. Please help!

Following the lead of the original author of this issue,
Can you be so kind as to inform which Movie or TV Show ou People you are wanting to add or change and are not succeeding? In the original case it was a problem that needed to be fixed in the Movie.

@bloodyredrum said:
Hello,
I am trying to add my film 'CROSSOVER'. Please see IMDb link here https://www.imdb.com/title/tt15980112/

In the original case, the film already existed in the Database and the user could not enter new data or create translations for another language.
So the correction was made in a movie that was already in the Database.
Your case is different.
You cannot create your movie in the Database.
So I suggest that you first check if your movie fits the TMDb rules.
https://www.themoviedb.org/bible/new_content
If the rules allow for your movie, I suggest you start a new conversation.
That's because your problem is not being able to add a movie.

Hello, I'm having an issue creating/adding my new film "SARIKAT". I keep getting the red notification that said "Failure: There was a problem saving your changes". I'm having this issue when I tried to click "finish" button on the "verify and save" page.

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