The Movie Database Support
Support → General
Our new talk area
posted by Travis BellSTAFFMOD on September 7, 2012 at 12:13 PM
Welcome to the new talk area. This is a work in progress (so bare with us!) and something that has been designed from the ground up to mix in seamlessly with The Movie Database.
One of the biggest things this new system brings to the table is the ability to attach discussions right onto movies. This is important so we can try to streamline discussions about particular movies in one place.
There's no doubt going to be some issues here and there but Tender just wasn't cutting it from a community perspective so I made the call to move forward on this a few weeks ago.
There's some features you might expect that haven't been rolled out yet but it's built up enough for us to start using it full time. If you notice any issues make sure to let me know. API key requests will still go through Tender for now but this will eventually change as well.
Happy talking!
Reply by endtheme
on September 28, 2012 at 1:04 AM
I am still having trouble with seeing my edited posts unless I clear the browser cache in Chrome (version 22.0.1229.79 m). If I do not clear the cache, the talk area shows me the original post, not the modified version.
Reply by Freso
on September 28, 2012 at 8:34 PM
Being able to search the "talk" area would be great... :)
Reply by Travis Bell
on October 1, 2012 at 2:06 PM
endtheme,
There's an open ticket for this already. I don't think I'll get to it this week but for sure next.
Fresco,
Yes, search capabilities will arrive. There's an open ticket for it.
Reply by endtheme
on October 7, 2012 at 4:19 AM
travisbell,
I suspect you fixed the caching problem with modified posts. It works fine now. Thanks.
Reply by Travis Bell
on October 11, 2012 at 9:53 AM
Read 2 posts above… there's an open ticket for it.
No way around this, we had to move to a whole new system in order to support the new API methods.
I don't follow what you mean, can you elaborate?
Reply by Travis Bell
on October 11, 2012 at 11:21 AM
Ah, I see.
The new system does too but not on image uploads. One of the key changes with the new change system (and key reasons its actually useful now) is that we only record what we actually know to be true. Since at the time of upload, we have no way to verify the language of an image, recording that information is useless. Most users are pretty quick to tag images in their language though, so I'm not very concerned that this is really a problem.
When you say "ticket" are you really meaning discussion? I think so, so all you're looking for here is a way to view all of the discussions you're involved with and whether or not they've been updated? That ones easy, I've created a new ticket for it.
Reply by Freso
on October 11, 2012 at 11:25 AM
One other issue, when you get the notification mail about new posts in discussion, you get taken to the main page of it. It would be nice if it would go to the first unread post instead - or at the very least to the page where the first unread post is at. :)
Reply by Travis Bell
on October 11, 2012 at 11:53 AM
I have created a new ticket for this.
Keep em' coming guys, these are all natural improvements we'll start to notice once the system has been more battle tested.
Reply by Travis Bell
on October 11, 2012 at 3:23 PM
Once a discussion has been created, you can mark it as private.
You are automatically subscribed to any discussion you create.
Reply by endtheme
on October 13, 2012 at 2:54 AM
travisbell,
Is there an easy way to merge duplicate people? Right now my method is deleting one of the duplicates and adding all the bio and movie info to the other entry manually, but this gets time consuming when I'm trying to go through a chunk of the content issue reports.
Reply by Travis Bell
on October 16, 2012 at 12:16 PM
No, there isn't. This is a feature I have kind of deliberately avoided since the very beginning of TMDb. I'm not sure if it will ever exist.
A few more updates…
Reply by Travis Bell
on October 17, 2012 at 12:19 PM
And another one…