This morning I went to my Letterboxd account and found that "Outside the Wire" was no longer in my ratings for 2021, when I went to search the film it appears the film has been completely erased on the website, I'm hoping there's a way the film can be restored back to the site?
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Reply by KatC369
on April 22, 2021 at 1:48 PM
I came in and created an account specifically to bring up this issue. What are the chances that today when I watch it, it goes missing from Letterboxd..
I don't use TMDB so I'm not super familiar with it, but from what I can tell a user made changes and updated the "Video" parameter yesterday along with Title and spoken languages. Then another user came in today and updated it again. Both times it was set to True but one change was green and one red, not sure what the color coding means.
Maybe it was fixed this morning and Letterboxd does a nightly update, so it will be fine tomorrow?
Reply by j-man627
on April 22, 2021 at 1:58 PM
Thank you, yeah I'm not sure what's going on, I believe green means something was added to the info, and red means something was deleted. So maybe something was accidentally deleted and now, Letterboxd just needs to come in and fix it, only time will tell hopefully it's sorted out soon. And yeah what are the chances it goes missing the day you watch it, sorry for that. Thanks for the reply! :)
Reply by Rebecca
on April 22, 2021 at 2:17 PM
Someone had incorrectly set this title as a video, which Letterboxd does not import. Someone else corrected the problem and I just locked the field so no one else will incorrectly change it. The changes should sync to the API, and Letterboxd, shortly - if it hasn't already.
Reply by j-man627
on April 22, 2021 at 2:25 PM
Thank you so much Rebecca! :)