After he removed bandages I was expecting I will see some monster, but I saw pretty much normal guy, after all it was already clear even with bandages he is not missing eye or nose, so this guy looks really like whiney bitch if he thinks he looks like monster, he should really see people with bad burns. I tried to find his real life photo, but seem quite difficult or I was lazy, maybe they made him prettier for audience so it's not difficult to watch and sacrificed realism, but then his biching about being monster makes no sense. Very disappointing movie, I wish movie would be rather about firemen, that part seem decent that his whining later. Are there actually any good firemen movies in last 20 years?