Hi! We follow a simple set of rules for the primary posters: it needs to have a 1:1.5 aspect ratio, to be clean/naked (no text), and have a good image quality and resolution (>1000x1500). You can ask that we change the primary poster if it does not follow the rules or if you think there is a better quality poster. But when more than one poster qualify, it is a matter of personal preferences. It's pretty much impossible to reach a consensus.

low res horribly photoshopped DVD image that don't even meet the required image dimensions.

Link?

I investigated the Pumpkinhead example and deleted one up-scaled poster (maybe the one you preferred) and one that was distorted. So which one is the best now? I think it's either the current one or the one added by Mike Costa. With regards to that I can't fault SWFT in this case for choosing one of the top 2 posters. Still, it's a subjective decision and taste may differ among moderators, but as long as we follow the directions pointed out by banana_girl above we should be able to get a good enough display poster for most movies.