Sorry, I meant to add that when using a 3rd party app that pulls directly from this site, the rating field says "Livre." Something is wrong with the entry.
Looking at the release section, Livre is the rating for Brazil. It sounds to me like the issue is with how the 3rd party app is pulling the data from TMDB, nothing is wrong with the data. Have you contacted the 3rd party app about this issue?
Interesting. I have not; however, it's the only movie showing this way for me, and all of the rest of the information about the movie is correct and in English.
Interesting. I have not; however, it's the only movie showing this way for me, and all of the rest of the information about the movie is correct and in English.
I would contact the 3rd party app, TMDB has no control over how 3rd party apps/websites use our data.
I have contacted them. It's an issue with TMDB, because all other movies work properly, and they're all being fed by the same database. It's definitely an issue with the data on this movie.
Upon deeper investigation, it appears the Release Information > Certification for Brazil is what's showing on my end. All other movies, like You Don't Mess With the Zohan, have multiple entries for release information, and yet pull the correct information for United States.
I also noticed the Certification entry for France is missing, so I filled it with "12." Perhaps this will fix the issue.
I have contacted them. It's an issue with TMDB, because all other movies work properly, and they're all being fed by the same database. It's definitely an issue with the data on this movie.
Upon deeper investigation, it appears the Release Information > Certification for Brazil is what's showing on my end. All other movies, like You Don't Mess With the Zohan, have multiple entries for release information, and yet pull the correct information for United States.
I also noticed the Certification entry for France is missing, so I filled it with "12." Perhaps this will fix the issue.
I took another look at the data and it appears someone manually entered the word "Livre" as the rating, when TMDB has Brazil's rating system preloaded in the dropdown. I changed "Livre" to the correct one in our system, which is "L" -- perhaps that was the issue. Let me know if it's still coming up weird.
@rfl0216 said:
I took another look at the data and it appears someone manually entered the word "Livre" as the rating, when TMDB has Brazil's rating system preloaded in the dropdown. I changed "Livre" to the correct one in our system, which is "L" -- perhaps that was the issue. Let me know if it's still coming up weird.
Oh, good call! It appears to have fixed it! Everything is working great now! Thanks for your help!!
Reply by Rebecca
on April 15, 2020 at 11:10 AM
I can see the PG rating on the film's main page. Closing topic.
Reply by richeethree
on April 18, 2020 at 2:15 PM
Sorry, I meant to add that when using a 3rd party app that pulls directly from this site, the rating field says "Livre." Something is wrong with the entry.
Reply by Rebecca
on April 18, 2020 at 2:48 PM
Looking at the release section, Livre is the rating for Brazil. It sounds to me like the issue is with how the 3rd party app is pulling the data from TMDB, nothing is wrong with the data. Have you contacted the 3rd party app about this issue?
Reply by richeethree
on April 19, 2020 at 10:41 PM
Interesting. I have not; however, it's the only movie showing this way for me, and all of the rest of the information about the movie is correct and in English.
Reply by Rebecca
on April 24, 2020 at 5:23 PM
I would contact the 3rd party app, TMDB has no control over how 3rd party apps/websites use our data.
Reply by richeethree
on April 27, 2020 at 3:10 PM
I have contacted them. It's an issue with TMDB, because all other movies work properly, and they're all being fed by the same database. It's definitely an issue with the data on this movie.
Upon deeper investigation, it appears the Release Information > Certification for Brazil is what's showing on my end. All other movies, like You Don't Mess With the Zohan, have multiple entries for release information, and yet pull the correct information for United States.
I also noticed the Certification entry for France is missing, so I filled it with "12." Perhaps this will fix the issue.
Reply by Rebecca
on April 27, 2020 at 3:43 PM
I took another look at the data and it appears someone manually entered the word "Livre" as the rating, when TMDB has Brazil's rating system preloaded in the dropdown. I changed "Livre" to the correct one in our system, which is "L" -- perhaps that was the issue. Let me know if it's still coming up weird.
Reply by richeethree
on April 28, 2020 at 2:23 PM
Oh, good call! It appears to have fixed it! Everything is working great now! Thanks for your help!!