The events of a crisis hotline business on one crazy night during the Christmas holidays.

The head of a psychiatric telephone hotline inspires his associates to get out of the office and into the streets to help people with psychiatric problems.

A woman calls a suicide prevention hotline and is put on hold.

A feature length documentary about the intense connections made between strangers over the telephone, and explores these anonymous conversations people are often too hesitant to have with the people closest to them. From crisis centers to psychics and sex workers, this documentary eavesdrops on the inner-workings of hotlines and puts faces to the voice on the other end of the line.

To address the social crisis, Chiken - a buddhist monk - throws himself into various tasks such as a suicide helpline, in his temple in Yamanashi. In Fukushima, his old mate Ryûgyô - whose temple was wrecked by the tsunami - lives in a portacabin and works on construction sites.

Life has been cruel to Sally Grimshaw and she has had enough. It's time to end it all. In a last ditch effort to save herself she calls a suicide hot-line and is persuaded to come in and see one of their mental health counsellors - Mr. Vincent. But Mr. Vincent has no intention of talking her out of killing herself. In fact, he runs a service that matches suicidal clients with potential hits. I mean, if you're going to kill yourself you might as well take out some human scum at the same time. At first she refuses, but life is never going to be kind to Sally and she finally agrees - she's in. Sally is faced with the moment of truth when she has to perform the hit. And it is always in such moments that we discover a truth about ourselves. And in such a moment, Sally discovers a reason to live.

Jae-in ("JANE"), a counselor for an anti-suicide hotline, is smitten with Jon-young, a man she befriended on Facebook. But there are parallels between him and a clinically depressed man who calls her hotline.