Follow along to a sparkling Sweden, up in the North, where snow and ice is an every day thing for salvager's and snow clearer's, but not comfortable for big city dwellers during their temporary visits. Follow the heroes that transforms the northern vastness to travel-able areas.

​Dealing with the public is always a daunting task, but making a career out of being the bad guy in a metropolitan city takes a suit of armor.

The Gratzianna family and their team of fearless tow truck drivers navigates a mix of out-of-control customers, stranded motorists and massive highway accidents and recoveries. They put their lives at risk day in and day out to keep the streets of Chicago and their passengers safe.

Popping the hood to take a close-up look at America’s unsung essential workers who perform daily under extremely dangerous conditions, despite every imaginable encounter with unexpected terrain, wildlife and weather: tow truck drivers.