Tevis Lockwood is starting a new life with his daughters, Ashley and Jasmine. Leaving behind the sun and heat of Los Angeles, they move to the cold rainy Seattle suburbs so Tevis can take control of a large shipping company. His daughters are not overly enthused about the move, particulary Jasmine who fears that the cold and rain will bring illness with it. As they set about unpacking and arranging the new house, Jasmine in increasingly worried about the weather and the effects it might have on she and Ashley. Monica arrives as part of the transition team for the shipping company and with Gloria's help, looks after the girls while Tevis gets situated at work. Tevis arrives at the office pleased with his new station in life and eager to make an impression on the world. When he finds the reception desk empty, Tess shows up with a resume and answers the phone for him. Impressed by her initiative, Tevis hires her on the spot, not a moment before Joaquin, the real receptionist arrive

Allen Lowry is having a great at the gym with his wife, Suzanne and their 17-year old daughter, Erica. Things couldn't be better. Unfortunately they could get a lot worse, and they do. In the middle of a one-on-one basketball game, Erica collapses. When Allen and Suzanne rush to her side, they discover a series of dark bruises across her back. The next day, at the hospital, the family waits for Erica's test results. When Dr. Nathans arroves he is accompanied by, Monica, a counselor from the organ donor department. The news is grim. Erica has leukemia and if she doesn't get a bone marrow transplant she is going to die. Allen heads downstairs to get tested for bone marrow compatibility while Suzanne comforts Erica. While Gloria draws blood for the test, she explains to Allen the odds of finding a match. Since Erica is a mix of the genetic material of both Allen and Suzanne, chances are that neither of them will be acceptable donors. She says that a brother or sister would stan

A struggling single mom, a cocktail waitress who lives in a trailer park, learns that her 16-year-old daughter, Natalie, is ashamed of her. The daughter lies to her wealthy school friends about her home life, claiming she's from a rich, Harvard-educated family.

Conclusion. Tess's condition worsens as she struggles with Alzheimer's disease. Meanwhile, the other angels try to help a man adopt his foster son, but the adoption is contested by a woman who claims she is the boy's estranged mother.