On Christmas eve Reed and Malloy make rounds distributing police department donation packages to needy families, and pull many heartstrings.

After roll call, Reed and Malloy provide backup at a robbery, help a lost man return home, handle a call about a prowler, then respond to a silent alarm. Malloy demonstrates for Reed the importance of "officer presence".

Reed and Malloy assist park rangers in catching a horse thief, a homesick Texan who was high on drugs at the time. The officers then chase two gunmen in a high speed pursuit.