A business contractor with a bad heart gathers his family around him in the ER as he prepares for the end. Dr. Ross helps an asthmatic teenage girl when her mother doesn't have the funds. Carter worries that he may have contracted an STD from Liz. Dr. Lewis treats a teenager with alcohol poisoning. Jenn Greene prepares to move to Milwaukee.

Carter fumbles his way through his first look at surgery. Dr. Lewis' nemesis, Dr. Kayson, makes her New Year's Day decidedly unpleasant. Chloe announces she's moving to Texas with her boyfriend.

Dr. Anspaugh's 13-year-old son is brought in and Anspaugh asks Mark to look after him. Another old lady who has been raped is brought in.

Greene flies to San Diego when his mother falls and is hospitalized. His concern increases when he finds her acting "completely loony and out of control." To make matters worse, he butts heads with his dad over her care.

Dr. Carter leads a walk-out of staff protesting lack of security in the ER.

Abby comes close to breaking down trying to deal with her mother. Dr. Pratt goes for his required paramedic ride-along. Dr. Weaver confronts the man who stole her purse. Dr. Lewis has a teen admirer.

As a snowstorm hits Chicago, Sam's son Alex crashes a car and ends up in critical condition in the ER. Neela gives a deposition in the malpractice suit against her. Banfield and Morris are both at a medical conference in Omaha, and when the snow cancels all flights out, they share a memorable and surprising evening.